Administrative Assistant (Operations) – Bedfordshire Fire and Rescue Service

Job reference: REQ000350

Working pattern: 20 hours per week, Monday – Friday, 9:30 – 13:30
Based at Kempston and Ampthill Fire Stations
We are looking for an experienced Administrative Assistant to support the Station Commander and other operational staff at Kempston and Ampthill Fire Stations.
You will provide crucial support and coordination to station personnel, working closely with them to ensure that station administration aligns with the wider Service agenda.
Your responsibilities will include handling telephone calls with sensitivity, professionalism, and efficiency. You will take full responsibility for routing calls, taking concise messages, and identifying emergency calls to transfer them promptly to Fire Control. Additionally, you will input and manipulate data, creating and amending computerised records, databases, letters, memoranda, and other clerical tasks as required.
You will have a GCSE grade 4 or above in English or an equivalent qualification, or work experience at an equivalent level, along with a Level 2 typing qualification or its equivalent. You should also have administrative experience, including in using Microsoft Word, Excel, and Outlook. Strong communication and organisational skills are essential, as well as the ability to work effectively with others and independently using your own initiative.
Why work with us
We recognise that you are looking for more than just a career. We offer the following benefits to support your career whilst maintaining a healthy work/ life balance. A few of our benefits include:
• Hybrid working patterns
• Flexi-time scheme including flexible start and finish times, variable lunch breaks and flexi-leave days
• Local Government Pension Scheme
• Holiday allowance of 25 days* (plus public holidays) on joining; increasing to 30 days* after 5 years’ service and 32 days after 10 years’ service (*pro rata if part time or irregular working pattern)
• Free access to onsite gym facilities
• Free onsite parking
• Instant access to ‘Lifestyle Savings’ platform includes a range of discount cards from well-known and independent retailers
• Eligible to sign up to ‘Blue Light Card’ with access to thousands of amazing discounts online and on the high street.
Next steps
If this role is of interest, please visit our website https://www.bedsfire.gov.uk/careers/search for further information and to make a formal application. We ask that you include your full career history and reference your skills and experience in line with the job description and person specification within your application and supporting statement.
The interviews / selection process will take place on Wednesday 4 June 2025