Business Support Apprentice – (18 months) – Royal Berkshire Fire and Rescue Service

About the role:

Choosing to study for an apprenticeship can be a rewarding way to start or develop your career. Through work experience, studying, coaching, training and development (both practical and vocational) you will complete a course of study and obtain a Level 3: QCF Diploma in Business and Administration qualification.
This is a great opportunity to work for a Public Service provider who invests in the development and wellbeing of its employees so teams can achieve a good work life balance.
About you:

RBFRS is seeking a motivated individual to kick start their career in a Business Support apprenticeship role.
As the Business Support Apprentice, you will be responsible for providing proactive and customer focused administrative support as part of the Business Support Team. Support will be responsive to the needs of the business support function and the post holder will be assigned specific areas of responsibility. This will include a range of duties including document management, support for events and visits and systems and database management.
You will also undertake an apprenticeship course with the Training provider BPP Education Group, and the course duration is expected to be 18 months. Specifically, we are seeking individuals who are motivated, engaging, enjoy working with others and have a can-do attitude.

The key focus of this role is:

• To take responsibility for specified areas of administrative business support and develop and maintain an understanding of those areas, and any associated systems.
• Supporting the organisation and successful delivery of specific projects, events and visits as required.
• Undertake systems-based work through data entry, data interrogation and data assurance.
• Deal efficiently and courteously to all queries and correspondence both written and verbal from a wide range of internal and external customers.
• To promote a strong customer focus within the team and the organisation as a whole.

Key role requirements (knowledge, skills and experience):

• The ability to develop positive relationships with a broad range of individuals, organisations and members of the public.
• Excellent planning and organisational skills to work on own initiative, make decisions to manage own workload, achieve deadlines and meet customer requirements
• Strong IT skills with the ability to maintain spreadsheets and databases
• Ability to co-ordinate and successfully manage a wide range of tasks
• The ability to work effectively as part of a team and demonstrate flexibility in approach to tasks

Closing date for applications is 9:00hrs on 20 September 2024

It is anticipated that the assessment / interview process will run week commencing 7 October 2024.

Anticipated start date: October/November 2024 with Apprenticeship Cohort start of February 2025.