Coaching and Resourcing Assistant – Royal Berkshire Fire and Rescue Service

We are seeking a Coaching and Resourcing Assistant within the Resourcing and Development team; this role offers the opportunity to build and develop a career whilst working in the Human Resources and Learning and Development department of Royal Berkshire Fire and Rescue Service (RBFRS).
You will have the opportunity to make a meaningful contribution in a dynamic and evolving environment, while being part of an organisation that prioritises the training, development, and wellbeing of its employees. Our friendly and supportive team works within a welcoming, diverse, and inclusive culture, with some flexible working arrangements to help you maintain a healthy work-life balance. We also offer a range of tailored training and development opportunities post-appointment to support you in your role and help you grow your career.
This varied role offers an exciting opportunity for a motivated and approachable individual to contribute to the attraction and recruitment processes for our operational staff, supporting individuals as they begin and grow their careers within the Service. The position requires strong administrative skills, including accurate record-keeping in line with GDPR, effective organisation, research, and confident use of a variety of databases, systems and technologies.
The key focus of this role is:

• To support the delivery of activities around resourcing to support recruitment processes
• Liaise with a range of people internal and external to RBFRS
• Provide timely accurate and effective administrative support and manage expectations.
• To act as a first point of contact and to deal efficiently and courteously to all queries
• Effective use of databases and HR/learning management systems and technology to accurately enter and maintain and interrogate data
• Undertake financial administration when necessary, using relevant finance systems
• Proven ability to effectively coordinate and manage multiple tasks and priorities to successful completion

Key role requirements (knowledge, skills and experience):
• Knowledge and understanding of resourcing activities and processes
• Good general education (equivalent of 5 GCSE passes level C or above – must contain English Language and Mathematics)
• The ability to develop positive and effective relationships with a broad range of individuals/organisations
• Ability to achieve deadlines and meet customer requirements
• Knowledge of General Data Protection (GDPR) and the ability to maintain confidentiality of information
• Proficient IT skills
• Ability to co-ordinate and successfully manage a wide range of tasks
• The ability to work effectively as part of a team

Due to the nature of this role, we are unable to take applications from those interested in applying for the Wholetime Firefighter apprentice position.