Content Officer x 2 – NFCC

Location: Home based with UK-wide travel, as required/on occasion

Contract details: Fixed term contract for 12 months

Salary: £32,300 – £38,000 per annum

Hours: Full-time

Directorate: Continuous Improvement

Reporting to: Content Manager

About the role:

You will work in the NFCC’s Content and Guidance function that supports the continuous improvement for service delivery, to improve the safety of the public and fire and rescue service personnel across the UK. 

You will be responsible for ensuring that the maintenance of NFCC content and guidance is written consistently in the NFCC voice. Working with subject matter experts across a number of teams, you will help to develop written content to support the fire and rescue service sector, ensuring identification of actions, outcomes and opportunities.  

You will help the teams you work with to understand and implement the processes to develop content and guidance. Advising on the appropriate actions needed to support the publication of NFCC products. 

Key responsibilities: 

  • You will support a number of subject matter expert (SME) teams within our hub structure to review, maintain and write new content in a consistent voice .
  • You will be responsible for final draft revised guidance from review and dynamic changes.
  • You work closely with the Analysis and Insight Team to ensure changes and actions determined by the consultation process are considered and appropriately implemented.
  • You assist with the maintenance of the NFCC content Style Guide 

A successful candidate will have: 

  • Experience of working in a role involving writing, proofreading or copy editing.
  • Ability to work proactively as part of a team and on individual responsibilities.
  • Confidence to express your own view appropriately, and constructively challenge others.
  • Ability to build relationships and rapport with stakeholders, both internal and external to the organisation.
  • Experience of using digital and non-digital communication channels to ensure messages are targeted effectively.
  • Comfortable and familiar with using a range of information technology applications together with good keyboard and language skills.
  • Political awareness and the ability to deal with sensitive, commercial and confidential matters appropriately; understanding the need to maintain confidentiality including awareness of the Data Protection Act, the Freedom of Information Act and Government Security Classifications.
  • Understand the importance of equality and diversity and the impact NFCC products and tools may have on a diverse range of end users 

If this sounds like the kind of opportunity that makes you excited; please have a look at the Job Description and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button below. CV’s will NOT be accepted for this position.

If you experience any difficulty completing our application form, or have any queries regarding the role, please contact

Closing Date – 28th July 2024 with interviews in early August.


Selection will include an interview process held on Microsoft Teams and may include written tests and a presentation to senior officers. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

Salary: £32,200 - £38,000 per annum

Contract type: 12 month Fixed Term Contract

Closing date: July 28 2024

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