Crew Manager Fire Control Talent Pool (Talent Progression) – Northamptonshire Fire and Rescue Service

The Role of Crew Manager Control.

To undertake an appropriate level of command co-ordinating emergency and non-emergency call handling and incident management activities. Supporting and delivering information and advice to internal and external agencies to support operational response. Deliver training and assessments to improve and measure performance and organise and implement practical activities to aid learning and development. Support the Watch Commander (Control) in the management of the Watch, carry out administration tasks and lead a small team when carrying out specific tasks

The post holder will carry out this role through the performance of key tasks and responsibilities as specified in the job description.

Main Duties & Responsibilities

To lead the work of teams and individuals to meet their objectives (WM1)

Plan the work of teams and individuals including planning work on a daily and weekly basis, allocating tasks and duties and setting objectives.
Assess the work of teams and individuals against standards and allocated work.
Providing constructive feedback proactively and on request to your team and individuals e.g. during normal work activity, during debriefs.
Maintain work activities to meet requirements (WM2)

Managing day to day work activities to ensure deadlines and work objectives are consistently met; agreeing objectives on a daily and weekly basis and monitoring progress.
Ensuring all health, safety and security measures are maintained and that working conditions conform to organisational and legal requirements.
Encouraging and supporting suggestions for improvements to working practices, systems and to personal and organisational performance

Manage information for action (WM3)

Gathering required information from a range of internal and external sources
Informing and advising others including responding to enquiries and proactively providing information and advice within own areas of responsibility
Hold meetings, planning, preparing and conducting meetings with small groups of people, setting clear objectives and agendas
Take responsibility for effective personal performance (WM4),

Maintaining competence and developing your own skills to ensure best performance within your role, including ensuring your own health and fitness for work.
Developing and maintaining effective working relationships with colleagues, team members, line managers and external contacts.
Continually improving your performance through self-assessment and proactive action to resolve your development needs e.g. through debriefs and performance reviews
Plan and contribute to the development of teams and individuals (WM5)

Identifying training and development needs for individuals and teams e.g. assessing gaps in workplace performance.
Preparing plans to meet any identified gaps in development and/or performance that are effective and efficient.
Taking part in development activities of both teams and individuals.