Firefighter Control – Gloucestershire Fire and Rescue Service

Firefighter (Control) is a fast-moving and challenging role which continually adapts to the needs of the service and the community at any given time.

One of the main roles of the Firefighter (Control), in accordance with Fire and Rescue Service response principals, is to receive and handle emergency calls, appropriately dispatching resources to resolve incidents, and support the ongoing needs of events. This includes making decisions based on information received, and informing, and advising others of actions taken.  An ability to work under pressure is essential.

The post holder must perform the role in all operational conditions e.g. Business as usual, Spate and in the implementation of business continuity arrangements.

The post holder will also receive and appropriately respond to non-emergency calls and administration calls from other services, the public and other outside agencies as necessary. This includes, but is not restricted to, Prevention and Protection based work, enquiries from the public, dealing with all out of hours calls for the service and the management of Firefighter resources.

The requirements of the role will mean that you will be expected to demonstrate commitment to the values of the service and council, encourage all those that you manage and work alongside to do the same. Applications are welcomed from grey book competent Control operators or above.

Applicants will complete an on-line application form and in addition upload an Impact Statement relating to each of the four quadrants of the NFCC Leadership Framework, Leading yourself and evidence of how you meet the relevant experience and essential criteria as detailed on the advert.

Please ensure you use the single template provided below for the Impact statement. Please note no CV is required.

Personal Impact Statement – Firefighter Control

For any queries on the application process please contact

Evaluation days & Interviews week commencing 22nd July 2024.

Additional Information

To access the Job Profile for this role, please follow the link below:-

Firefighter Control – Job Profile

This Position is subject to an enhanced DBS check.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

Salary: £25,819

Contract type: Full Time

Closing date: June 28 2024

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