Listed July 4 2024

Firefighter (Control) – Lincolnshire Fire and Rescue Service

All calls start with Control. Do you have what it takes to work in a demanding Fire Control Room?

Lincolnshire Fire and Rescue are recruiting highly motivated people to join a team whose primary role is to receive emergency calls, mobilise resources and manage incidents throughout the County

Lincolnshire Fire and Rescue is looking to recruit highly motivated people to join the Fire Control team as a Fire Control Operator (known internally as a Firefighter – Control), based at Fire and Police Headquarters, Nettleham, near Lincoln.

As a Fire Control Operator, your primary role is to:

  • Receive, record and action emergency and non-emergency calls
  • Mobilise resources to incidents in response to emergency calls and/or requests for assistance using the mobilising system provided
  • Provide support and guidance to members of the public
  • Assist in the continued management of incidents
  • Carry out a variety of emergency and non-emergency tasks to support and maintain an effective Fire Service response
  • Communicate with Officers and other agencies in accordance with policies and procedures
  • Have the ability to work under pressure in a fast paced and everchanging environment
  • Have a positive and flexible attitude to all aspects of work
  • Be able to work as part of a team and act on own initiative
  • Have a good level of commitment to personal development

It is essential that you have a confident telephone manner, exceptional and accurate keyboard skills, excellent verbal and written communication skills and the ability to think and communicate quickly and clearly.

The Control Room operates 365 days a year, therefore you will work an 8 day rotating shift pattern, averaging 42 hours per week, which includes days, nights, weekends and Bank Holidays.

Although the role is office based, there will be a requirement to use Service pool cars, as such, a clean full UK Driving Licence is required.

If successful following your application, you will be invited to selection testing which will assess a range of skills such as your keyboard skills, ability to listen and record information as well as spelling abilities. You will also then be required to carry out an interview.

Join our team with a competitive starting salary of £26,852, which increases to £27,970 after just 12 weeks! As you progress through our comprehensive training and development program, expect your salary to grow to £35,791 within approximately 2 years.

 Take the next step in your career with us!

 This role will also require you to undertake police level 3 vetting and a standard DBS.

 Along with a competitive salary we are offering;

  • A Contributory pension
  • Comprehensive benefits package including excellent discount schemes and cycle to work
  • Sodexo Discounts and Benefits Scheme
  • Flexible working policies
  • Career progression opportunities
  • A generous leave entitlement 

Lincolnshire Fire and Rescue is an equal opportunities employer and welcomes people from underrepresented groups.

We look forward to receiving your application.

Salary: 35,791

Contract type: Full-time

Closing date: July 25 2024

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