Fleet Support Service Assurance Officer – West Sussex Fire and Rescue Service

West Sussex Fire & Rescue Service is seeking a proactive and organised Fleet Support Service Assurance Officer to thrive in a customer-focused administrative role.

In this role, you will play an essential part in supporting the County Fleet Team by providing high quality information, data, and administrative support.

Working closely with the Fleet Resources and Support Team Leader, you will contribute to the smooth and efficient delivery of fleet services across the organisation.

About the Job

No two days in our Fleet Resource and Support Team are the same! In this varied and fast-paced role, you will help ensure the effective and efficient provision of information, data, equipment, and resources.

You will also support the Team Leader in delivering a high quality, responsive county fleet management service, contributing to the smooth running of operations across the organisation.

Your key responsibilities will include:

Maintain and manage a fleet vehicle management system that is fit for purpose, ensuring compliance and high service standards

Ensure all vehicle records are accurate, up to date, and consistently maintained.

Liaise with external providers to ensure service schedules are delivered in line with compliance requirements, resolving any issues promptly

Build strong working relationships with the Workshop Team Leader and workshop team, providing data insights and system support when needed

Maintain and oversee the fleet fuel management system, ensuring it operates effectively and meets compliance standards

Coordinate and monitor fuel deliveries to fire stations, ensuring stock levels are maintained in line with agreed requirements

Work closely with the fuel provider to plan and maintain reliable delivery schedules

Effectively manage fuel cards across both the County Council and Fire Service, ensuring accessibility and smooth operation for internal and external use.

Required Qualifications and Skills

Knowledge of fleet management operations, including relevant systems, procedures, and policies

Full UK driving licence

Strong IT skills, with experience using a range of software (knowledge of Tranman Fleet Management system is highly desirable)

NVQ Level 3 (or equivalent qualification/experience)

Good working knowledge of IT systems and processes.

Strong literacy and numeracy skills, with the ability to follow written instructions and accurately check financial data and documents

Excellent communication and interpersonal skills, enabling you to provide clear and effective advice to a wide range of stakeholders

Ability to interpret and work with varied information, producing high-quality documents with minimal supervision.

Further Information

Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description and experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV.