Group Manager – Service Delivery – Kent Fire and Rescue Service

Being a part of Kent Fire and Rescue Service

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.

Being Group Manager – Service Delivery

We’re seeking to recruit aspiring, modern, and progressive-thinking colleagues to the role of Group Manager.

The job requires collaborative work across all service functions. You will manage and lead teams including Wholetime, Day Crewed and On-Call to meet and support colleagues and develop local leaders. Working across all operational workplaces and Internal Service teams, providing bespoke support to resolve local issues, in collaboration with managers and support services from all areas of the business if required.

The post holder will role model and mentor others in how they communicate and engage to encourage equality, diversity and inclusion.

They will also create a culture where individual and team wellbeing is a priority and have systems and processes in place to make sure the teams and individuals they work with are provided with constructive feedback and wellbeing discussions.

What you’ll do:

  • Demonstrate the required behaviours in line with the ‘Leading the Function’ section of the NFCC Leadership Framework, challenging others when they fall below that standard.
  • Responsible for the support and regular review of managers of operational stations, the teams and their service delivery in line with the Response strategy. Ensuring standards and maintenance of competence, teamwork in line with health and safety & people standards [EDI, behaviour & conduct], challenging and providing feedback where necessary.
  • To champion KFRS’ collaborative and risk reduction activities such as co-responding, Home Fire Safety Visits, Response Assessment Visits etc.
  • Demonstrate ownership of own business area through monitoring of data, quality and trends. In particular; absence, flexible rostering and succession planning including Talent Bench Review.
  • Ensure that clear responsibilities are in place and that our local managers are held accountable within the workplace, including where appropriate conducting attendance review and performance meetings, ensuring that development plans are in place. Identifying development needs and where interventions and support is required.
  • Assistance with programme management of key workstreams as required by the service, support service functions as required on corporate projects & programmes related to the directorate
  • Encourage and oversee local directorate projects being run in line with the strategic requirements.
  • Responsible for the day to day effective development and deployment of direct reports.
  • Be a qualified Advanced Incident Command (level 3) or an alternative command support function (IMC etc) and undertake the role of Duty Group Manager on call on the flexi duty rota system.

We operate a 24/7 on call flexi duty rota system that also includes the role of Duty Group Manager. The role is subject to locally agreed terms and conditions.

What you’ll bring:

We are looking for colleagues who will be committed to delivering our corporate strategies. To be successful, you will need to demonstrate;

  • An understanding of the leadership behaviours expected at this level, including examples of how you have, or are ready to operate at this level.
  • Excellent communication skills/ability to work at all levels, including with heads of other departments.
  • A commitment to creating an inclusive workplace.
  • A management approach which is people focused, using coaching and an inclusive style.

As part of your application:

You should submit an application form, outlining how you meet the criteria as listed in the job description. You should refer to the NFCC Leadership behaviours and evidence how you demonstrate these.

How to apply:

As a Station Manager ready for your next promotion, or an existing Group Manager looking for a sideways move, if you are interested in being a part of a forward-thinking fire and rescue service, please apply.

Please complete an online application form and upload a copy of your training record/CPD log by 2359 hours on 28 May 2024.

Interviews are planned to be held w/c 10 June 2024. Shortlisted applicants will be asked to undertake a personality questionnaire and a short report as part of the recruitment and selection process.

External applicants that are shortlisted will be required to undertake an ICS Level 3 assessment w/c 3 June 2024.

If you would like to learn more about the role, please contact Area Manager Charlie Smith on 01622 692121 extension 7941

Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees and volunteers, are committed to safeguarding, protecting and supporting children, young people and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check.

Salary: £59,642. (Plus £16,700 flexible duty system)

Contract type: Full Time

Closing date: May 28 2024

Post a job for £500

Our jobs attract over 15,000 page views per month. You can advertise a job on the NFCC website for 30 days

Submit a Job

Members FREE job posting

Members of NFCC can advertise jobs for FREE

Submit a Job