HR Support Officer – Royal Berkshire Fire and Rescue Service

At Royal Berkshire Fire and Rescue Service, our teams make working here a great experience. We are passionate about employee wellbeing, development, and training. In HR, we play a vital role in helping our teams succeed by working in partnership with the Service to create a welcoming and inclusive culture that supports our People Strategy.
The post holder will ensure an efficient and effective HR operation and payroll service and provide strong customer focused advice to HR queries and casework, based on Service Policies, Legislation and Case Law.

About you:
We are seeking a proactive and motivated individual who is able to take initiative and manage conflicting deadlines. You will have excellent communication and interpersonal skills and will be able to apply these to all levels of the organisation.
You will have a high level of experience of supporting all aspects of HR activity including the management of employee lifecycle, providing advice and guidance on employee relations.

The key focus of this role (Key Responsibilities and Deliverables):

• Ensure day-to-day and frontline HR queries are dealt with in a timely manner, working closely with the wider HR Team.
• Undertake and support staff recruitment, onboarding, redeployment and retention processes in accordance with RBFRS’s policies and procedures.
• Make improvements to HR initiatives, working with the wider HR Team and additional teams across the service.
• Create and maintain accurate and up-to-date employee records, held within both the manual and electronic HR and payroll systems.
• The role will provide support and advice to managers on a range of queries and HR cases in accordance with the RBFRS’s policies and procedures including all starters and leavers and contractual processes.

Key role requirements (knowledge, skills and experience):
• 2 years of experience working within Human Resources.
• CIPD Level 5 or working towards.
• Computer literate e.g. Ability to produce mail merge letters, use Databases, intermediate in Excel and experience of all applications within Microsoft Office.
• A Good understanding of current employment legislation.
• Excellent verbal and written communication skills.
• Ability to organise and prioritise work.
• Accuracy and good attention to detail.
• Self-motivated and enthusiastic with a willingness to face new challenges.

Closing date for applications is 23:59 hours 23 March 2025

It is anticipated that the assessment/interview process will run week commencing 31 March 2025.

Anticipated start date: April/May 2025

The interview will consist of a competency and behavioural based interview and a role-based task.

Please note that is your personal responsibility to check whether by applying / accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge.

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