Learning and Development Support – Royal Berkshire Fire and Rescue Service

About the role:

This is a great opportunity to work for a Public Service provider who invests in the development and wellbeing of employees. We offer flexible working arrangements so our teams can achieve a good work life balance. Initially this post is for 2 days per week, however we are willing to look at spreading the hours over 3 days and there is a potential for the post to increase hours in the future.

About you:

We are seeking a motivated and proactive individual for the position of Learning and Development Support. Working with the Learning and Development team, you will support the delivery and maintenance of operational qualifications across our organisation. You will be supporting the improvements of our operational training provision and the day-to-day support of our operational training team.
Specifically, we are seeking an individual who will be adaptable and willing to learn about the training function and how this supports the effectiveness of our operational response.

The key focus of this role is:

• To provide effective administrative support to the Learning and Development team, and administer liaison with the Resourcing Development team and external agencies
• Populate and maintain the Fire Watch system and other training related recording programmes in conjunction with Learning Support.
• Be responsible for the administration of training and assessment events in support of the acquisition and maintenance of operational qualifications across the service
• Assist in recruitment campaigns for new entrant Firefighters and internal promotional processes
• Undertake financial administration using relevant finance system and check and refer invoices to finance section for payment

Key role requirements (knowledge, skills and experience):

• Good interpersonal skills confident to communicate, both written and verbally, to a high standard and engage with audiences in a range of formats
• Demonstrate written and verbal skills ie invite letters, emails, liaising with employees and external contractors and visitors
• Computer literate (word, excel, outlook, able to produce letters, send emails
• Be able to cope with conflicting and complex demands and be able to prioritise
• Excellent interpersonal skills to develop positive relationships and be confident in communicating effectively with a wide range of people
• Organisational skills – able to plans ie booking of training venues, organising training instructors
• General understanding of database work and the importance of accurate data

For further details about the role or to simply discuss any adaptations or adjustments we can make to assist you in your application or with our recruitment process please contact Stuart Ferguson, Station Manager, Learning and Development at fergusons@rbfrs.co.uk to arrange an informal discussion.

It is anticipated that the assessment/interview process will run week commencing 4 November 2024