People Support Officer – West Sussex Fire and Rescue Service

Salary: £24,294 to £24,702 per annum.

Working Pattern: Full time, 37 hours per week.

Contract: Permanent.

Location: Chichester with hybrid working options.

West Sussex Fire & Rescue Service (WSFRS) provides a friendly and welcoming environment, developing people, and helping them to reach their goals.

The team you will be joining, provides first-class fundamental support to departments across WSFRS.

You will maintain a customer centred service around all elements of the employee life cycle. Some of your daily tasks will include:

  • Responding to manager and employee queries.
  • Giving standard information and guidance relating to the team function.
  • Supporting recruitment events.
  • Preparing contracts and letters.
  • Maintaining employee records.
  • Calculating pay and other entitlements.
  • Booking medicals.
  • Producing reports.

You will be responsible for your own areas of work and will also be expected to support other team members as needed.

Key Skills:

  • Ability to complete tasks accurately with strong attention to detail.
  • Interpersonal and customer service skills, with ability to build and maintain working relationships.
  • Written and oral communication skills.
  • Computer literate.
  • Ability to manage business and employee information with confidentiality, discretion, and sensitivity.
  • Ability to plan and prioritise own workload to meet tight deadlines and objectives, balancing competing demands and priorities.

Rewards and Benefits

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do.

In addition to working within a great team and a competitive salary you will have access to:

  • 25 days annual leave plus bank holidays.
  • Training and development opportunities, including coaching and mentoring.
  • A strong supportive management team.
  • A range of discounts including Sainsburys, Samsung, Asos, B&Q and many more.
  • Free access to employee assistance programmes.
  • Discounted membership at selected local sports and fitness centres.
  • Car benefit scheme.
  • A range of commuting and business travel discounts and initiatives.

Further Information

The reference number for this role is CPP00648.

For issues or queries regarding your application please contact

Do you want to make a difference to the community?

Sound like your next venture? To apply, please upload your CV and covering letter explaining how you meet the key skills and experience.

This post is subject to satisfactory references and health check.

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

For information regarding your eligibility to apply for this role under our Disability or Veteran’s Guaranteed Interview Scheme, this can be found on our application help page.

Salary: £24,294 to £24,702 per annum

Contract type: Full Time

Closing date: May 27 2024

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