Performance Analyst – Hereford and Worcester Fire and Rescue Service

Scale SO2

£34,834 – £ 36,648 per annum

1 x Full-time (37 hours)

1 x Full-time/part-time (up to 31 hours per week) *


Based at Service Headquarters, Hindlip Park, WR3 8SP

The Role

A permanent opportunity has arisen in the Performance and Information department, which is currently based at Service Headquarters in Hindlip, for a Performance Analyst.

The post holder will be responsible for managing, analysing and providing performance information for Hereford & Worcester Fire and Rescue Service and external agencies, enabling the organisation to continually improve and manage risk data.

* Please note, regarding the hours for this second position, there is capacity to offer up to 31 hours per week. However, if you wish to work below 31 hours this will also be considered and can be discussed at the interview stage. 

The Person

Although the ideal applicant will be in possession of a degree Level 6 qualification in relevant discipline (e.g. information management, statistics, programming, geography), this is not essential requirement for the post. We welcome applications from professionals having equivalent knowledge and skills gained through work experience in similar roles.

Experience and knowledge:

  • Significant administrative experience in managing a database on a daily basis.
  • Understanding the relationships between large and complex datasets to identify the drivers behind performance changes.
  • Using a wide range of programmes and reporting tools for analytical purposes, e.g. mapping software, statistical software, data visualisation software.
  • Excellent numerical skills and proven ability to assimilate, analyse, interpret and present data.
  • Ability to identify problems and suggest and implement solutions.
  • Good communication skills to explain complex analytical outputs and to deliver trainings, when required.
  • Proven ability to progress and prioritise multiple work assignments with a minimal supervision.
  • Evidence of continuous professional development.

About Us

Every day we are helping to save lives and keep the community safe – and not only by fighting fires.  Behind the scenes at Hereford & Worcester Fire and Rescue Service, there are many other roles that people do not see, helping to provide vital functions to keep us an efficient and effective Fire and Rescue Service.

Reasons to Join Us

  • 29 days annual leave entitlement increasing to 34 days after five years’ continuous service (plus bank holidays).
  • Access to the Local Government Pension scheme.
  • Flexi-time scheme allowing you to have an element of flexibility over your working hours and place of work (2 days home / 3 days office) after successful completion of the probation period.
  • Free car parking at Service Headquarters and across our 25 fire stations.
  • Access to canteen facilities and an on-site gym.
  • Access to the Blue Light Card – the UK’s largest Emergency Services discount card.
  • Access to the Firefighters Charity welfare support.
  • Access to the Fire Brigade Union.

Please ensure you have read the candidate guidance notes attached to this advert. Please complete the attached supporting information template and upload this into your online application form when requested. Your statement should detail how you meet the person specification (which can be found in the attached job description).

The closing date for applications is 11:59pm on Sunday 3rd March 2024.

Interviews will be held on Tuesday 12th March 2024.

The successful applicant will be subject to pre-employment checks including a standard DBS check and a social media screening check. The successful applicant will also be subject to a NPPV Level 2 Vetting Check, as we are co-located on West Mercia Police premises.

For any further queries regarding the role, please contact Dr. Magdalena Sadys on 07825 863371 or by sending an e-mail to .

Please be advised that the department may be moved to one of our local fire stations.

Closing date: March 3 2024

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