Process Improvement Adviser – Royal Berkshire Fire and Rescue Service

This is an exciting opportunity to join Royal Berkshire Fire and Rescue Service in a fixed term Process Improvement Adviser role, supporting key HR and payroll improvement activity.

The role of the HR Process Improvement Adviser is to review how HR and payroll tasks are delivered and identify ways to make them more efficient. The post focuses on improving processes by working collaboratively with the HR team, ICT and the wider service, making effective use of technology, automation and data.

Initially, the focus of the role will be on supporting the changes with the new payroll system and working alongside the project team on prioritised process reviews and improvements, helping to ensure HR and payroll processes are efficient, consistent and aligned with Service needs.

You will be a motivated individual with a strong interest in process improvement, systems and data, and a practical, solutions focused approach to work. You will enjoy working collaboratively with others, analysing how things are done, and supporting the design and implementation of better ways of working.

You will bring experience of working with HR or payroll systems, confidence using Microsoft 365 and automation tools, and the ability to analyse data to recommend improvements.

The key focus of this role (Key Responsibilities and Deliverables) is:
• Supporting project work, including payroll project phase two improvements and benefits realisation work
• Working with HR and payroll systems to identify improvements that streamline processes, reduce manual intervention and enhance the employee and manager experience
• Analysing data to recommend better ways of working, improved use of resources and efficiencies
• Mapping HR and payroll processes to identify opportunities for simplification, consistency and better integration across the employee lifecycle
• Collaborating with ICT and system suppliers to support the development and implementation of system changes aligned with HR service priorities
• Ensuring data integrity, compliance and good information retention practices are embedded within HR and payroll processes

Key role requirements (knowledge, skills and experience):
• Excellent working knowledge of Microsoft 365 and automation tools
• Experience using HR systems
• Proficiency in data analysis, reporting tools and process mapping
• Ability to support workflow design within HR and payroll systems
• Ability to create dashboards, reports or automated alerts
• Excellent written and verbal communication skills
• Strong attention to detail with the ability to organise and prioritise workloads
• Ability to analyse and interpret data and work confidently with a range of software systems
Closing date for applications is 17:00 hours 23 April 2026

It is anticipated that the assessment/interview process will run week commencing 27 April 2026.

Anticipated start date: as soon as possible