Programmes and Performance Administrator – Dorset and Wiltshire Fire and Rescue Service

Job number:


Contract Type:





Service Improvement

Closing Date:


Job title:                     Programmes and Performance Administrator

Grade:                         C

Salary:                        £25,119 per annum (rising by annual increments to £27,334) More information on salaries and progression can be found on our pay and policies page.

Hours:                         Full Time – 37 hours per week

Location: The service encourages flexible working and is open to flexible working options. The role will be based at Service Headquarters, Five Rivers with the flexibility to work from home / DWFRS Stations / Support Offices and we would welcome a conversation with the successful candidate on what type of flexible working arrangement will work best for you. There will be a requirement to attend your base location for key activities and meetings.

Appointment Type:   Permanent

Contact: For a chat about this post, please contact Rachael Bentley, Programmes and Performance Officer on 07825 978505.

Closing and Interview date:  The closing date for applications is Tuesday 21st May 2024 (midnight).  It is intended that interviews will take place on Tuesday 4th June 2024.  Should you be shortlisted for interview, further details regarding the interview format / location will be provided before the interview date.

This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier.  Without them, we couldn’t do it.

As well as being one of the largest combined Fire and Rescue Services in the country we are also one of the top performing. In February 2022, inspectors from His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) looked closely at our Service and graded us as ‘Good’, ‘Outstanding’, and ‘Good’ across the three inspection pillars of Effectiveness, Efficiency and People.

We offer a wide range of employee benefits and strive to ensure that staff feel valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes and health & well-being services.

As a Programmes and Performance Administrator in our Service Improvement department you will:

  • Provide administration and coordination assistance as directed for internal and external performance reporting and programmes
  • Maintain and coordinate the project register ensuring it captures a clear understanding of the projects and business cases across the Service
  • Support with the evaluation process for projects, ensuring that these are scheduled, key points recorded and monitored to completion

What makes you our ideal Programmes and Performance Administrator

  • 4 GCSE passes – Grade A*-C / 9-4, including English and Mathematics / equivalent Level 2 qualification / or higher-level relevant qualification
  • 3 A Level (or equivalent) passes – Grade A*-C, or equivalent or demonstrable working experience at this level
  • Previous relevant experience in a similar role carrying out a range of administration tasks and working with managers within all levels of an organisation
  • Competent user of Microsoft 365 or other software and databases to produce documents, spreadsheets, calendars and emails

For full details of the role and requirements please have a look at the job description and person specification.

Other Information:

  • You must be able to fulfil the travel requirements of the role. Travel requirements are occasional travel to meetings/training at your base location and across the service area as needed.
  • Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment.
  • Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical and receipt of satisfactory references, and an explanation of any gaps in employment in the last 3 years.

Additional Information – Raising Tax Awareness and Pension Considerations

  • Annual Allowance  Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from our Pensions team.
  • Lifetime Allowance – Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Lifetime Allowance implications.  A breach in the Lifetime Allowance threshold will result in a Tax charge.  Further information on Lifetime Allowance can be obtained from our Pensions team.
  • Temporary Promotions/Positions – Wholetime and On-call staff: Please note that any period of ‘temporary’, whether that is by way of promotion or allowances associated with a temporary position, will not be pensionable.

To find out more and apply:

Our Candidate Charter outlines the commitments we make to you when applying for a vacancy with us.

Please note we do not accept CV’s in place of application forms.

You should ensure you include satisfactory evidence in your application to support all of the areas stated as being measured at the Application Stage on the Person Specification. This will ensure you have the best opportunity of progressing to the next stage of the selection process.

We are committed to building a workforce that reflects the diversity of our communities and welcome applications from all suitably qualified individuals regardless of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.  All applications will be treated on merit and staff involved in recruitment and selection processes undertake unconscious bias training.

We are committed to the Disability Confident Scheme and guarantee an interview to applicants with a disclosed disability if they meet the minimum criteria for the post to which they are applying.  Please tell us in confidence if this applies to you, or if there are any reasonable adjustments that would help you apply for this post.

Dorset & Wiltshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People.  All staff and volunteers are expected to share this commitment.

If you hold international qualifications, you will be required to provide official evidence that shows how these compare to UK Qualifications. We will accept a Statement of Comparability from a UK organisation called ENIC which can be obtained via their website. Please note that UK ENIC charge for this service, so if you request a Statement of Compatibility, you will be required to pay for it as we are unable to reimburse you.

For further guidance on how to complete your application, please refer to the Job Application Guidance Notes. If you are experiencing difficulties completing your application or have a need to complete your application in an alternative format due to a disability, please contact HR Resourcing on 01722 691444 within plenty of time of the closing date of the position you are applying for.

Values & Behaviours Framework

Our recruitment, assessment and progression processes are based on our Code of Ethics that has been developed specifically for Fire and Rescue Services.  When recruiting, we identify the most important behaviours for the role and these are used as part of the short-listing and selection process.

Salary: £25,119 per annum (rising by annual increments to £27,334) More information on salaries and progression can be found on our pay and policies page.

Contract type: Full Time

Closing date: May 21 2024

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