999 Assistant Control Commander – London Fire Brigade

Post: 999 Assistant Control Commander
Salary: £43,550.66 per annum
Salary range: £43,550.66 – £54,878.94 per annum, inclusive of a 20% shift allowance.
Contract type: Permanent / Full Time
Working pattern: Day/Shift Based
Application closing date: Friday 2nd August at 16:00.

The London Fire Brigade are recruiting for the role of Assistant Control Commander based in our 999 Control Room in Merton, South West London.

Assistant Control Commanders supervise and support the call handling and mobilising function of the London Fire Brigade, they are part of the team that leads the team, supporting the Control Commander in delivering our service to the people of London.

You will manage large and complex incidents and maintain fire cover across our 102 fire stations.

You will support our Fire Fighters by ensuring they have the most up to date and relevant information when responding to incidents.

You will make important decisions, drawing on your experience and training to safely resolve some of the 200,000 999 calls we receive a year.

You will demonstrate our values, Service, Integrity, Teamwork, Equity, Courage and Learning. Supporting your colleagues, promoting a culture of operational excellence.

You will be solution focused and understand the importance of supporting callers, 999 Control Officers and colleagues through challenging situations.

You will understand the importance of working with partner agencies such as the Metropolitan Police and London Ambulance Service, amongst many others.

You will develop yourself and others, training and preparing to deal with the challenges that a global city presents.

At the London Fire Brigade, we believe Every Contact Counts, that starts with Control and it could start with you.

Is this the career for you?

• Would you like a role that is fulfilling which helps saves lives?
• Could you work flexibly on a day and night shift pattern, including some holidays and celebrations?
• Could you support a 999 Control Officer in their role and development?
• Are you able to communicate clearly and make decisions under pressure?
• Are you able to lead a team?

If you think you have what it takes then we would love to hear from you.

Successful applicants may be offered the opportunity to work in our Operations Support Team, Change Management Team or our Business Support Team.

Further information about the main duties and responsibilities of the role are detailed in the job description. If you are unable to see the job description please visit our jobs pages at https://jobs.london-fire.gov.uk/alljobs/ to access the full advert.

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across London. The London Fire Commissioner is an Equal Opportunities Employer and we positively welcome applications from all suitably qualified individuals, irrespective of people’s age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

Eligibility

We would welcome applications from substantive or acting Watch Manager A’s (Control), LFB Control Officers or individuals who have held the equivalent ranks in the last two years.

Assessment Overview

To apply – complete the online application form and provide a cover letter to outline your experience and why you would be the best candidate for this role.

Please also include in your cover letter evidence to address the following:

• Your experience of dealing with high pressure sutatuations while remaining calm and compassionate.

• Your ability to successfully lead a team in a Fire Control, Fire Control Training or Change Management environment.

• Your experience of developing yourself and others.

Please ensure you give yourself enough time to complete and submit your application.
Late or un-submitted applications cannot be accepted.

Please note any correspondence received from us will be via e-mail and sent to the address you provide on your application form.

Shortlisted candidates will be invited to Stage 2

Stage 2 – Competency based interview.

Assessment for this role is due to place w/c 19th August 2024 at Hammersmith Assessment Centre. Please be advised that if you are unable to make the scheduled assessment date, we may not be able to make alternative arrangements.

Additional Information

Benefits of working for LFB
• Welfare Scheme
• Use of Brigade Medical Adviser/physios
• Season ticket loans
• Equality Support Groups
• Contributory Pension Scheme
• Cycle to work scheme
• Opportunity to access affordable accommodation