People, Culture and Leadership

Investing in People, Culture and Leadership by providing good practice guidance, tools and improvements at a national level for implementation locally.

Culture Action Plan

The NFCC Culture Action Plan is our commitment to work with fire and rescue services and other fire partners to redress this position and firmly establish an inclusive, safe culture. The plan will do this by demonstrating how NFCC will support services to develop effective leadership and behaviours, embed equality diversity and inclusion, find, and nurture diverse talent, and support the health and wellbeing of fire and rescue service staff.

The action plan is also accompanied by several supporting documents, including:

The plan is a dynamic document that will be continually reviewed and adjusted where appropriate as we learn over the coming months. We will continue to engage with stakeholders through the NFCC People, Culture and Leadership Committee, Council, and through the newly formed NFCC External Advisory Group that meets quarterly.

If you have any questions on the Culture Action Plan, please do get in contact with the People, Culture and Leadership programme team at

People, Culture and Leadership

The programme has clear cross-cutting objectives focusing on supporting a positive working culture by inspiring distributive leadership, embedding equality, diversity and inclusion in everything we do, finding and nurturing diverse talent, and caring for the health and well-being of our staff.

We will support the continuous improvement of workforce performance through; quality assuring the competency of our workforce, providing high-quality training and development, and duty systems that are best matched to the risks within our communities.

We are in the second phase of the programme and are now focusing on cultural reform and strengthening leadership. Complementing this important work, we are also working on diversity and recruitment alongside enhancements to competence that include embedding apprenticeships and rethinking duty systems.

Along with producing tools and guidance, we have started to map Fire Standards against the programme and have begun drafting the first of these.

People, Culture and Leadership Products