People, Culture and Leadership
Investing in People, Culture and Leadership by providing good practice guidance, tools and improvements at a national level for implementation locally.
Culture Action Plan
The NFCC Culture Action Plan is our commitment to work with fire and rescue services and other fire partners to redress this position and firmly establish an inclusive, safe culture. The plan will do this by demonstrating how NFCC will support services to develop effective leadership and behaviours, embed equality diversity and inclusion, find, and nurture diverse talent, and support the health and wellbeing of fire and rescue service staff.
The action plan is also accompanied by several supporting documents, including:
- Culture Action Plan Summary
- Read the Culture Action Plan
- A detailed breakdown of the deliverables of the action plan
- A note of the Governance and reporting on the Culture Action Plan
- A list of and links to all NFCC People, Culture and Leadership Products
- A summary of the consultation feedback, “You said, we did.”
- A Glossary of Terms from the NFCC Culture Action Plan
- A copy of the Previous Culture Report Information
- A copy of the NFCC Organisational Culture Statement
- Links to NFCC Safeguarding Resources
- Links to Fit for the Future
The plan is a dynamic document that will be continually reviewed and adjusted where appropriate as we learn over the coming months. We will continue to engage with stakeholders through the NFCC People, Culture and Leadership Committee, Council, and through the newly formed NFCC External Advisory Group that meets quarterly.
If you have any questions on the Culture Action Plan, please do get in contact with the People, Culture and Leadership programme team at email@example.com
The programme has clear cross-cutting objectives focusing on supporting a positive working culture by inspiring distributive leadership, embedding equality, diversity and inclusion in everything we do, finding and nurturing diverse talent, and caring for the health and well-being of our staff.
We will support the continuous improvement of workforce performance through; quality assuring the competency of our workforce, providing high quality training and development, and duty systems that are best matched to the risks within our communities.
We are in the second phase of the programme and are now focusing on cultural reform and strengthening leadership. Complementing this important work, we are also working on diversity and recruitment alongside enhancements to competence that include embedding apprenticeships and rethinking duty systems.
Along with producing tools and guidance, we have started to map Fire Standards against the programme and have begun drafting the first of these.
The oncallfire.uk website attracts prospective employees to the role of an on-call firefighter. Videos, content and guidance are presented in a fresh, engaging way that enables users to connect with their local FRS and also has information for primary employers.
The FRS Learn platform enables easy sharing of locally produced learning materials across fire and rescue services. The catalogue is constantly expanding and diversifying in terms of subject matter and the format of training materials.
The Apprenticeship Project is ongoing but the strategy sets out the NFCC's direction and high level objectives in supporting services with their use of apprenticeship in workforce development. There are five fire specific apprenticeship standards available for use and one under development, along with many other apprenticeships for other occupational sectors that form part of a FRS workforce.
Tools and guidance to support services in defining what good leadership looks and how to develop leadership behaviours within the workforce.
The National Policy Panel (est. 2019) develops model HR policies to promote good practice and efficiency across the UK FRS using a ‘do it once’ approach. The panel comprises of HR advisors from across the UKFRS and aims to produce approximately 5 model policies each year.
Equality, Diversity and Inclusion Hub
Guidance and tools on how to develop and deliver local projects and initiatives with EDI principles embedded.
Core Code of Ethics
A national Core Code of Ethics for FRS in England has been developed in partnership with the NFCC, LGA, and the APCC to support a consistent approach to ethics, including behaviours, by fire and rescue services in England.
Maturity Models and Workforce Good Practice Framework
Developed in conjunction with fire and rescue services and are based on the principles of the Deloitte methodology allowing fire and rescue services to assess current practice, by using a self-assessment tool to determine current maturity level against a range of different areas.
Innovative Working Patterns
The People Programme worked with services to identify new and innovative working patterns, which have been compiled into nine case studies, with supporting information about the wholetime and on-call duty systems for all UK services and useful information about international working patterns
The Recruitment Hub content has been curated from fire and rescue services across the UK and provides a comprehensive collection of information, guidance, good practice, and tools to support each individual fire and rescue service to develop its own bespoke selection and recruitment approach, tailored to its own unique context.