Research & Insight Analyst – NFCC

Department: Analysis & Insight 

Contract type: Permanent 

Salary: £27,200 – £32,000  

Location: Home Based (UK wide travel as required) 

Reports To: Research & Insight Manager 

As a Research and Insight Analyst at the National Fire Chiefs Council (NFCC), you will be a key member of the Analysis and Insights (A&I) team, dedicated to empowering the NFCC and UK Fire and Rescue Services with actionable insights that drive informed decision-making. You will work collaboratively with a team of research and data analysis professionals to support the team’s objectives and contribute to the wider goals of the NFCC. 

Your role will involve using your skills to deliver valuable insights through effective information gathering, detailed analysis, and comprehensive reporting. You will work on both routine and ad-hoc projects, supporting the team in responding to major events within the fire and rescue sector. 

Key responsibilities of a Research & Insight Analyst: 

Following the processes and policies set out in the A&I team’s terms of reference document, to ensure high quality, consistent approaches to all work. 

Designing and executing information gathering exercises, ensuring that they are clear, easy to understand and will yield the information required to produce the identified output.  

Information gathering methods primarily include designing online survey tools and question sets but can also include workshops, interviews and focus groups. 

Ensuring the validation and quality assurance of any information gathered to ensure that all insights gathered are accurate and statistically significant. 

Interpreting findings and drawing meaningful conclusions using quantitative and qualitative analysis techniques. 

Producing clear, concise and well-structured outputs, utilising visualisations to enhance understanding and engagement when presenting to stakeholders. These outputs could be developed using MS Excel, MS Word, PowerPoint, PowerBI or similar. 

Ensuring the Strategic Improvement Model (SIM) is kept up to date by reviewing and analysing reports about UK FRSs (from the inspectorate (HMICFRS), major inquiry reports, independently commissioned reports and other sources. 

Supporting the work of the NFCC Organisational Learning team and ACER (Academic, Collaboration, Evaluation and Research) Group 

Familiarity with research methodologies and outputs, such as literature reviews, and using them to identify trends, gaps, and best practices 

Assisting as required when the A&I team is commissioned to support work related to major events or incidents 

Assisting as required with team administrative duties  

The successful candidate will have: 

• Experience working as a research analyst, or equivalent 

• Excellent qualitative research skills, including survey question design, and thematic analysis. 

• Excellent presentation skills with the ability to design and develop engaging outputs 

• Good numerical skills with the ability to spot trends and anomalies 

• Good MS Excel skills (including Pivot tables and charts, complex formatting and formulas) 

• Good communication and interpersonal skills to be able work within a team working solely from home 

• Some experience of data visualisation tools such as PowerBI would be beneficial 

• Experience working with academia and/or on academic research would be beneficial 

The Selection Process 

If this sounds like the kind of opportunity that makes you excited; please have a look at the Job Description and apply. 

How to apply: 

Please complete the application form linked from the ‘apply now’ button below.  CV’s will NOT be accepted for this position.   

If you experience any difficulty completing our application form, or have any queries regarding the role, please contact recruitment@nfcc.org.uk. 

Closing date: 24 November 2024 with interviews week commencing 9 December 2024.  

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment