Apprenticeship Opportunity – Level 3 IT Support Technician – Cambridgeshire Fire and Rescue Service

CFRS is one of the best fire and rescue services in the UK – but don’t take our word for it. Our recent His Majesty’s Inspectorate for Constabulary and Fire and Rescue Services (HMICFRS) highlighted our positive culture, our dedication to developing our people and the things we do to promote inclusion across the service. The Service is dedicated to delivering an outstanding service to the communities we are proud to serve.

We are currently looking for an ICT apprentice to join our welcoming, modern and progressive fire and rescue service.

The apprentice will assist the ICT Shared Service to provide a customer focused ICT Support service to stakeholders throughout Bedfordshire and Cambridgeshire Fire and Rescue Services. This includes logging calls through to successful completion, keeping users updated throughout the process and attending user support fault calls as an engineer to resolve issues where necessary. To undertake general admin duties, training and developing themselves. Working with O365, MDM Management and knowing various technologies within the IT industry that are relevant to the role.

Expected duration: 16 Months
Apprenticeship level: Level 3 (Advanced)

Programme: During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the Information Communications Technician standard.

The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2