Content Officer – NFCC

Department: Content & Guidance Team 

Contract type: 12 month Fixed Term Contract 

Salary: £32,200 – £38,000 per annum 

Location: Home Based (UK wide travel as required) 

Reports To: Content Manager 

Purpose of the role: 

You will work in the NFCC’s Content and Guidance function that supports the continuous improvement for service delivery, to improve the safety of the public and fire and rescue service personnel across the UK. 

You are responsible for ensuring that the maintenance of NFCC content and guidance is written consistently in the NFCC voice. Working with subject matter experts across a number of teams, you will help to develop written content to support the fire and rescue service sector, ensuring identification of actions, outcomes and opportunities.  

You help the teams you work with to understand and implement the processes to develop content and guidance. Advising on the appropriate actions needed to support the publication of NFCC products. 

Key responsibilities: 

• You will support a number of subject matter expert (SME) teams within our hub structure to review, maintain and write new content in a consistent voice  

• You will be responsible for final draft revised guidance from review and dynamic changes 

• You work closely with the Analysis and Insight Team to ensure changes and actions determined by the consultation process are considered and appropriately implemented 

• You assist with the maintenance of the NFCC content Style Guide 

• You co-ordinate with the teams that you support to meet governance deadlines 

• You deliver well written content on behalf of NFCC, that enables the fire and rescue service sector to interpret and embed products into processes and business plans

A successful candidate will have: 

• You have significant experience of working in a role involving writing, proofreading or copy editing  

• You have an ability to work proactively as part of a team and on individual responsibilities 

• You have the confidence to express your own view appropriately, and constructively challenge others 

• You have the ability to build relationships and rapport with stakeholders, both internal and external to the organisation 

• You have experience of using digital and non-digital communication channels to ensure messages are targeted effectively 

• You are comfortable and familiar with using a range of information technology applications together with good keyboard and language skills 

• You have the political awareness and the ability to deal with sensitive, commercial and confidential matters appropriately; understanding the need to maintain confidentiality including awareness of the Data Protection Act, the Freedom of Information Act and Government Security Classifications 

• You understand the importance of equality and diversity and the impact NFCC products and tools may have on a diverse range of end users 

If this sounds like the kind of opportunity that you would be interested in; please have a look at the Job Description and apply. 

How to apply: 

Please complete the application form linked from the ‘apply now’ button below. CV’s will NOT be accepted for this position. 

If you experience any difficulty completing our application form, or have any queries regarding the role, please contact recruitment@nfcc.org.uk. 

Closing Date – 2nd February 2025 with interviews being conducted on the 10th February 2025. 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment