Project Officer – South Yorkshire Fire & Rescue

An opportunity has arisen within the Governance, Projects and Collaboration function for a Projects Officer role based at the Central Headquarters, at our Eyre Street premises in Sheffield.  The team are currently working to an Agile Working rota, with some days in the office and some working from home.

The overall purpose of the role will be to effectively support the management of internal and external projects for South Yorkshire Fire and Rescue. You must have a thorough understanding of the project lifecycle, to manage relevant service improvement processes like project support and governance, to drive service-wide service improvement in line with executive and audit requirements.

1. To manage relevant service improvement processes like project support and governance, to drive service-wide service improvement in line with executive and audit requirements.

2. To coach and mentor staff across the organisation in project and programme management processes, enabling operational and senior staff to effectively deliver business change.

3. To provide a central liaison point for the delivery of projects, and ensure all relevant stakeholders are kept updated on project developments which have interdependencies (such property, transport, ICT, human resources, legal, risk, business planning and communications implications). Maintaining an up to date log of all projects and programmes.

4. Coach, train and mentor staff in project/ programme tools and techniques, facilitating workshops and training sessions to share knowledge and increases capability within the organisation.

5. To be a lead role in driving business change processes, facilitating key business change engagement, such as delivering process mapping, and running lessons learned and benefits realisation workshops.

6. To adapt and support service improvement priorities, working on key business change activities as they appear, such as HMICFRS and Grenfell.

7. To be a key role in service improvement and change, to provide project and programme expertise and support for SYFR staff at all levels of the organisation.

8. To support the delivery of benefits realisation processes and workshops, working with the Business Change Analyst to provide an overview of this work.

9. To provide expert support to Project and Programme Managers in project/ programme governance, supporting the development of project documentation, including project scoping, briefs and business cases, and requirements analysis.

10. To provide project and programme management support for collaboration programmes or projects that SYFR becomes an agreed partner in, regularly working with South Yorkshire Police, South Yorkshire’s Police and Crime Commissioner’s Office, and regional Fire and Rescue business change colleagues.

11. To deliver and recommend improvements to other business change processes, such as risk management, lessons learned, change and control, budget management and project scope.

12. To research and manage business change benchmarking processes, maintaining a central register of SYFR benchmarking and horizon-scanning findings.

13. Working with project managers and senior managers to provide regular updates to relevant Programme Boards or other relevant meetings, on the progress of live projects, capturing project progress and risks.

14. To produce written reports for senior officers/ FRA members, summarising Project/ Programme performance in relation to time, cost and quality measures, and highlighting any significant risks, and issues.

To be considered for this role you will have previous experience of project and administration work, and proven experience of working in an accurate efficient manner to tight deadlines.

You will work in a small team to support project management, working closely with project managers to guide them to effectively use project methodology, project reporting and to evaluate projects using a benefits realisation approach.

You must possess the interpersonal skills to work with staff across the service, as well have the ability to plan, prioritise and organise to deadlines. You will need to be confident to work with staff across the organisation, including facilitating workshop and project group meetings.

Alongside your project support duties you will possess a flexible approach to work to help the wider Information, Projects and Governance team as required. This includes monitoring the service’s policy updates, managing service improvement processes, and providing administration support to suitable boards, committees and groups.

For more information about the role contact Kayleigh Storer on 07748 181864 or by email at kstorer@syfire.gov.uk

An application form for the role can be found here or by contacting recruitment@syfire.gov.uk

Closing date for applications is 9am on Monday 2 December 2024. Interviews will be held week commencing 9^th December, with a provisional interview date of Wednesday 11 December 2024.