Protect people at risk: Survival guidance

Fire and rescue services should

• Consider the use of system-based call prompts or aides-memoire to assist fire control personnel in providing survival guidance to protect people at risk
• Consider the use of electronic systems to share information between the control room and the incident ground about the survival guidance that is being given to people at risk

Fire control personnel should

• Provide suitable survival guidance to protect people, based on their professional judgement
• Provide suitable survival guidance to protect people, based on their knowledge of the hazards and risks associated with the incident
• Continually reassess the conditions and alter advice where required
• Confirm that people at risk have followed each piece of advice
• Inform operational personnel of the actions taken and advice given to people at risk
• Continually exchange all relevant information between the fire control room and operational personnel detailing the actions taken and advice given to people at risk
• Share all relevant information with other responding agencies detailing the actions taken and advice given to people at risk
• Continually reassess situational awareness to ensure advice given to protect people at risk is relevant and up to date