Absence/Systems Support Administrator – Nottinghamshire Fire and Rescue Service

Absence/Systems Support Administrator
Grade 3: £27,254 – £29,064
37 Hours: Monday – Friday
Fixed Term: 12 Months
Nottinghamshire Fire & Rescue Service Joint Headquarters, Sherwood Lodge, Arnold, Nottingham.

Join Nottinghamshire Fire and Rescue Service in a vital role supporting our HR system and absence management processes. As a Systems Support / Absence Administrator, you will help maintain accurate sickness absence records, support the team responsible for our HR system and provide general administration duties.

We’re looking for someone with strong organisational skills, attention to detail, and the ability to explain technical information clearly to an audience of various skill levels through both written and verbal communication. If you can manage priorities effectively and build relationships through a customer-focused approach, this role could be for you.

Key Responsibilities

Ensure the maintenance of accurate sickness absence and other leave records.
Track medical certificates, return-to-work forms and absence triggers.
Support the long-term sickness process by providing administration support.
Provide guidance notes and recordings to managers and employees on the HR system.
Provide general administration support including booking meetings, taking notes, answer queries and answering phone calls.

Experience/Qualification

Experience of managing databases and information on electronic systems.
Ability and past experience of dealing with employees at all levels.
Possess an understanding of the important of accurate data entry.
Ability to assimilate and apply technical information.
Strong customer focus and attention to detail.
Ability to use MS Office applications.
Understanding of data protection and equality issues.
Be willing to undertake training.

Why NFRS?

Agile Working – NFRS has an Agile Working Policy which gives our employees the opportunity to mix office working with working from home to help provide you with more flexibility.
Flexibility – We are family friendly and are open to considering different working patterns which help you provide a better service to our community while supporting your home life. We also support part time working.
Annual Leave – 26 days of annual leave, plus bank holidays and a Christmas concessionary day.
Health and Wellbeing – As a Service we provide a wide range of Health and Wellbeing support to all our employees which includes access to a Bupa cashback scheme, an Employee Assistance Programme and a dedicated Occupational Health team who are there to support you. Also, all employees receive free access to an on-site gym.
Development – You will have access to both formal and informal professional development opportunities which will help you advance your career.

Closing date: Sunday 4th January 2026
Interview date: 21st / 29th January 2026