Collaborative multi-agency forums: Fire control
Control Measure Knowledge
Fire control managers may benefit from participating in local and regional multi-agency forums involving emergency service control managers from other Category 1 agencies. These forums provide fire control managers with opportunities to:
- Develop joint plans to effectively test interoperable communication methods
- Collaborate on arrangements for joint exercising, involving personnel located in Category 1 control rooms
- Build mutually beneficial relationships
- Share information with other agencies on subjects relevant to their area of experience, such as providing fire survival guidance in the event these calls are received by other agencies
- Discuss factors causing demand for specific agencies, such as local events increasing general emergency call volumes
- Improve their own awareness of general capabilities and resources available in other control rooms, including the provision of:
- Communication tactical advisers
- Live video streaming from emergency callers
- Public information broadcasting systems, such as emergency alerts
- Reflect on:
- Examples of good practice
- Areas for improvement