Protect people at risk: Survival guidance
Control Measure Knowledge
To protect people at risk, the advice given should be based on knowledge and understanding of the hazards associated with the incident.
It is important that fire control personnel confirm with the caller that people at risk have taken action and followed the advice.
The advice given may affect the tactical actions of operational personnel and other responding agencies. Informing operational personnel and other responding agencies of the advice given and actions taken will allow an effective tactical plan to be produced.
Situational awareness gained throughout the call should continually be reassessed for accuracy, to ensure the advice being given is relevant and up to date.