Business Analyst – Thames Valley Fire Control (Royal Berkshire Fire and Rescue Service)

Excellent annual leave allowance of 30 days, flexible working hours, onsite gym, parking facilities and a Local Government Pension Scheme.

An exciting opportunity has arisen for a Business Analyst to help shape the future of Thames Valley Fire Control Service (TVFCS), our joint mobilising and control room function that serves the communities of Buckinghamshire, Oxfordshire and Royal Berkshire.

As the Business Analyst, you will be responsible for building a comprehensive business case for the future replacement of the TVFCS Command and Control systems and associated technologies that will ensure we can provide a first-class service into the next decade and beyond. You will work at an enterprise level, with the ability to undertake extensive market and sector analysis, staff and stakeholder engagement and long-term evaluation of business requirements.

You will work collaboratively with TVFCS partners from Buckinghamshire, Oxfordshire and Royal Berkshire FRS and across key stakeholder departments in all three Services, following best practice Business Analyst standards, e.g. BCS, BABOK/International Institute of Business Analysis, or equivalent. The role holder will use their analytical skillset to develop a mission critical, future proof specification of the potential Command & Control system and supporting infrastructure.
You will undertake detailed research, market and sector engagement and analysis, as well as comprehensive and sustained staff and stakeholder engagement in order to understand and document current and future requirements, seeking to identify new use cases aligned to end user feedback and market research.

The key focus of this role is:
• Develop and document a clear understanding of market solutions, incorporating an assessment of new and emerging technologies.
• Clarify current and likely future service requirements, built on stakeholder feedback.
• Consider and incorporate wider service resilience, integration and value.
• Produce a detailed control specification to inform procurement.
• Produce outline and full business cases to enable early decision making and shape strategic funding proposals.
• Shape and support procurement and delivery phases of the project.

Key role requirements (knowledge, skills and experience):
• Professional Business Analysis qualification, e.g. International Diploma in Business Analysis.
• 2+ years’ business analysis experience.
• Process mapping and process improvement.
• Data analysis/experience of working on projects involving data.
• Requirements elicitation techniques and requirements gathering.
• A team player who works well with technical and non-technical resources.
• Ability to work independently.
• Has an eye for detail and a natural ability to analyse information.
• Excellent communication skills, both written and verbally.
• Must be located within a commutable distance of HQ in Calcot, Reading