Control Officer (Transferee) – London Fire Brigade

This opportunity is only open to competent Firefighter Control or above currently serving in a UK local government Fire and Rescue Service, candidates should ensure they evidence this on their application form. If you are interested in this role but you are not a competent Firefighter Control, keep an eye on our current vacancies, we will be taking applications for new Control Officers soon.

The London Fire Brigade is the busiest Fire and Rescue Service in the UK, taking over 200,000 999 calls a year.

Servicing the nation’s Capital is a task like no other, aside from the many major events that our Control room supports, such as Pride in London, Notting Hill Carnival and the State Opening of Parliament, we respond to calls for help from two major airports, 272 Underground stations, 334 train Stations, 84 hospitals and 8.9 million Londoners. The variety of incidents that we attend is unmatched elsewhere.

We are looking for competent Control room operators to join our team. Working on one of six watches you will take 999 calls and mobilise Firefighters from 102 Fire Stations and our River Station. Once we have arrived on scene, you will work with Officers and partner agencies to safely resolve an incident. During less busy periods you may be undertaking watch-based training or supporting Firefighters in a Fire Survival Guidance exercise.

Our newly renovated, purpose-built Control room is based in Merton, South West London. We offer a generous starting salary as well as many benefits, including a free on-site gym, cooking and rest facilities. For those looking to progress their careers in the future, we offer the chance to train as a National Control Liaison Officer or Command Support Officer alternatively you may choose to work with our Training Team or Business Support Team.

Our team works across six watches, following a three on – three off shift pattern, a 12 hour day shift (08:00-20:00), an eight hour mid shift (08:00-16:00 or 14:00-22:00) and a 12 hour night shift (20:00-08:00), followed by three days off.

We are looking for candidates who can demonstrate our values, Service, Integrity, Teamwork, Equity, Courage and Learning. Giving the best service to Londoners means that we have to be dynamic in our approach, candidates should be open to change and continuous professional development.

Successful candidates will need to attend a five-week training course held Monday to Friday and will be subject to a nine-month probationary period.