Employee Relations Investigator – London Fire Brigade

Fixed term until 12 January 2027

The London Fire Brigade (LFB) introduced its Professional Standards Unit (PSU), the first of its kind across any Fire and Rescue Service in the UK. Since the Culture Review, the London Fire Brigade introduced a range of actions, including an external reporting line for staff to raise concerns with an independent organisation. LFB is looking to build on the learning from the past year, and ensure that we continue to work hard as an organisation to deliver an environment that supports all staff to be at their best, with zero tolerance for any form of bullying, harassment or discrimination.

The PSU will have an important role in upskilling the organisation and enabling all staff to understand and meet the high standards of behaviour required to represent LFB, and expected by the public we serve. Importantly, it will undertake proactive engagement across LFB and use data and insights to ensure that issues are resolved as early as possible and, in the long-term, prevent inappropriate and un-acceptable behaviour from arising in the first place. The PSU will act as the centre of expertise for queries relating to discipline, bullying, harassment and discrimination within LFB. Colleagues can contact the PSU directly for advice, to raise complaints, or seek guidance. The PSU will manage complaints and concerns, commission and undertake investigations, and support any formal hearing process within the organisation.

An opportunity has arisen to join the PSU as an Employee Relations Investigator. In the high-pressure environment of the LFB, strong employee relations investigation skills are vital. Our teams operate in challenging situations, making it essential to address workplace concerns swiftly, fairly, and with discretion.

You’ll have the ability to conduct thorough, fair, and confidential investigations into workplace matters ensuring compliance with relevant legislation, whilst building trust and confidence in the PSU and its processes.

We’re looking for individuals who can approach sensitive issues with professionalism and empathy, ensuring that all voices are heard and that outcomes support both individual well-being and the LFB’s journey of cultural change.

A strong knowledge of discipline (conduct), grievance, and harassment procedures, alongside good working knowledge of HR and/or Employee Relations best practice is essential, as is providing advice on these matters to staff at all levels. Maintaining positive relationships, data analysis and clear communication skills will be of vital importance.