Facilities Co-Ordinator – Royal Berkshire Fire and Rescue Service

Benefits:
Salary: £32,654- £37,035 per annum, Grade 4
Hours: Full Time 37 hours per week
Location – Service Headquarters, Calcot, Reading
Excellent annual leave allowance of 28 days, flexible working, onsite gym, parking facilities and a Local Government Pension Scheme are available

A permanent role has come up in the Facilities Department for a Facilities Co-ordinator. We are looking for an additional individual to join the Facilities team who can deliver focused service delivery in maintaining secure, safe and functional working environments within the RBFRS estates portfolio.
You will be working as part of a close team to achieve set objectives by ensuring high standards are delivered across both hard and soft services at all times by undertaking site management of mandatory compliance inspections including reporting, recording, planning and completion.
The role also requires the coordination of planned, preventative and reactive maintenance and support of customer services. Coordination of contract management and liaison with approved contractors to review contractual performance, addressing of queries in a timely and effective manner, submitting purchase orders (PO’s) for the delivery of services in line with agreed Service Level Agreements (SLA’s) and contracts under financial budgetary controls.

The key focus of this role is:
• Act as the main point of contact for RBFRS sites that are allocated to the role for the management of defect reporting and compliance tasks regarding hard and soft services.
• Completing regular site visits to liaise with internal customers and to ensure statutory inspections have been completed and monitor the standards of third parties’ contractual tasks.
• Maintain effective communications with workplace managers to ensure that they are made aware of planned events, contractor visits and work programmes.
• Responsible for the upkeep of facilities maintenance records and project files, including all test records against allocated RBFRS sites to the role.
• Investigate reported defects to determine appropriate action to complete repairs on a daily basis and planning corrective action against the defect category.

Key role requirements (knowledge, skills and experience):
• Excellent communication skills with people at all levels, both internally and externally, remaining tactful and diplomatic at all times.
• Experience of both hard and soft Facilities Service.
• Ability to make decisions within own area of responsibility, demonstrating strategic thinking skills and to effectively cope with complex building repairs.
• High level of IT skills, including report writing and data entry.