Leadership, Resource Succession and Apprenticeship Support – Essex County Fire and Rescue Service

Are you someone who likes to make a difference? Would you like to be part of something that supports others with their development? It is an exciting time to be part of the LRS process offering an opportunity for your own development as you are involved in assessment days, induction sessions and pulling together workshop materials. This role is about working with people, and you will need to balance talking and advising people with completing paperwork and reports in a timely manner, so experience of working in a dynamic environment and responding to changing priorities is key.
Providing excellent customer service and acting as a first point of contact for queries and questions you will need to demonstrate excellent communication and organisational skills. There is a requirement to provide coaching and mentoring for some people starting out on their journey to ensure people feel fully supported.
You will be responsible for supporting the delivery of the LRS process, through efficient scheduling, communications, and timely provision of statistics to illustrate the delegate journey. You will be required to undertake all administration relating to the processes, materials, and resources for the successful delivery of the LRS.
There is also a requirement to provide support for the apprenticeship programme including the organisation of end point assessments, meeting with the apprentices to ensure they have access to all resources. There is also a requirement to ensure all information is available for inspections and audits with external providers.
The ideal candidate will have strong communication skills, the ability to manage multiple tasks efficiently, and a commitment to providing excellent support. You should be confident handling data accurately. If you’re adaptable, resourceful, and eager to make a positive impact, we’d love to hear from you!

Eligibility
Level 2 qualification in Maths & English (GCSE grade C-A, or 4-9, or Functional Skills)
Previous experience as an office administrator
Confident in using ICT systems such as Word, excel and Outlook