Senior PCL Specialist: People, Health and Wellbeing – NFCC

Contract Type: Permanent 

Salary: £42,500 – £50,000 per annum

Department: People Culture & Leadership 

Directorate: Continuous Improvement 

Location: Working from home, with occasional UK travel 

Reports to: Head of the People Culture & Leadership Hub 

As part of the NFCC People Culture and Leadership (PCL) Hub this post plays a key role in supporting and enabling fire and rescue services (FRS’s) to drive organisational and culture change, with a specific focus on People/HR practices, and workforce health and wellbeing. This is an exciting time to join NFCC as we embark on publishing and embedding the next phase of our strategic approach to supporting FRS’s across the UK with their cultural and people/workforce priorities. 

Through expert knowledge, experience, understanding and practical application, you will develop and embed effective approaches to a wide range of People/HR practices and health and wellbeing which support FRS’s to achieve positive and sustained culture change. 

Evaluating the effectiveness of the NFCC’s PCL products and their benefits to FRS’s will be a key aspect of this approach and you will be responsible for embedding the necessary arrangements to achieve this. Using the outputs of this evaluation and stakeholder feedback, the postholder will oversee the ongoing maintenance of PCL products, ensuring they remain fit-for-purpose and meet end user requirements. 

Stakeholder engagement is a key element of the role by building effective relationships and establishing networks, including members of the Health and Wellbeing and People Practices Boards (or equivalent), to support and embed change. 

Key responsibilities: 

• Provide subject matter expertise in relation to NFCC People/HR and health-wellbeing products. Provide FRSs with expert support and advice, helping them to embed these products locally. Take responsibility for designing and delivering associated activity. 

• Provide insight, support and positive challenge on current and emerging issues in the fields of People/HR and health-wellbeing, that can be fed into the NFCC. 

• Work in partnership with colleagues to develop NFCC’s strategic approach in supporting FRS’s to achieve the following Fire Standards as part of positive cultural change: ‘Code of Ethics’, ‘Leading the Service’ and ‘Leading and Developing People’. 

• In collaboration with colleagues across the NFCC, its membership and other stakeholders, design, develop, implement, and evaluate high quality People/HR and health-wellbeing products which support FRSs to enable organisational change.  

• Use your knowledge and understanding of People/HR and health-wellbeing practices and legislation, along with PCL related evidence/data, to inform the design and content of PCL products.  

• Using a range of evidence and data sources, you will be responsible for evaluating the effectiveness of PCL tools, products and guidance, ensuring they remain fit for purpose and take appropriate action, so they continue to meet user needs.  

• Develop and build successful working relationships with relevant stakeholders, establishing new subject matter groups where required. 

• Contribute to maintaining the NFCCs reputation as sector leaders in People/HR and health-wellbeing through representation at external events, external publications, and contributing to external communications. 

• Prepare and deliver comprehensive written and oral briefs, presentations, reports, responses to questions and correspondence from external organisations and support the development of consultation responses, in relation to People/HR and health-wellbeing matters, for a variety of audiences. 

• Support the Head of PCL hub to develop an annual business plan and take responsibility for the delivery of objectives and deliverables that relate to your area of activity.

The successful candidate will have: 

Qualifications: 

• Proven professional qualifications, knowledge and experience in the fields of People/Human Resources and Health & Wellbeing 

• Level 5 qualification or experience relevant to the role 

• Chartered membership status with the CIPD (desirable), or equivalent experience 

• Relevant level 7 qualification (desirable) 

• Evidence of Continuing Professional Development

Experience: 

• Relevant experience and expertise of translating strategies, plans and policies into practice 

• Proven experience in delivering initiatives, including the development and embedding of People-HR/health-wellbeing products, policies and guidance, to bring about cultural change 

• Demonstrable experience of designing, delivering and facilitating learning activities on People/HR/health-wellbeing topics 

• Proven experience of leading, managing and motivating teams and improving performance 

• Track record of influencing and maintaining effective relationships with stakeholders at all levels

Knowledge and skills: 

• Excellent communication skills – presentation, oral and written 

• Good interpersonal skills to establish and maintain effective working relationships 

• Ability to acquire and interpret information independently and with accuracy; research complex matters and produce concise and accurate reports 

• Good organisational skills and the ability to identify and address changing and conflicting priorities and ability to use own initiative in a diverse range of situations 

• Proven knowledge and application of relevant employment and equality, diversity and human rights legislation in the UK 

• Knowledge of budget management and control processes 

• Excellent working knowledge of Microsoft Office 365 – particularly Microsoft Word, Excel and Outlook 

• Understanding of the UK fire and rescue service environment including policy, governance and service delivery (desirable) 

If this sounds like the kind of opportunity that you would be interested in; please have a look at the detailed Job Description and apply. 

How to apply: 

Please complete the application form linked from the ‘apply now’ button below. CV’s will NOT be accepted for this position. 

If you experience any difficulty completing our application form, or have any queries regarding the role, please contact recruitment@nfcc.org.uk. 

Closing Date – 13 April 2025 with interviews being conducted w/c 22 April 2025. 

PLEASE NOTE – THIS VACANCY WILL CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS. 

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.