Meet the Improvement Team

Implementation Liaison Managers directly support colleagues in services to use and embed NFCC products. To date, the team has delivered a considerable number of interventions including workshops and events to raise awareness of approaches to achieve Fire Standards whilst also embedding wider NFCC products, tools and guidance tailored to meet FRS needs.

The team has provided an increasing consultancy style offer, supporting you in benchmarking, organisational self-assurance, governance methodologies and benefits management, to list just a few areas of support.

If you’re interested in working with one of our Implementation Liaison managers, you can contact them directly using the links at the bottom of the page.

Implementation Liaison Managers

Jo Hardy

Cleveland, Cumbria, Durham and Darlington, North Yorkshire, Northern Ireland, Northumberland, Tyne and Wear, West Yorkshire

Alex Parkin

Cambridgeshire, Essex, Humberside, Lincolnshire, Norfolk, Suffolk, supporting LFB

Huw Coates

Cheshire, Greater Manchester, Lancashire, Lincolnshire, Merseyside, North Wales, Scotland, Shropshire, South Yorkshire, Staffordshire

Nick Brennan

Gloucestershire, Hereford and Worcestershire, Mid and West Wales, South Wales, Warwickshire

Paul Illman

Avon, Buckinghamshire, Cornwall, Devon and Somerset, Dorset and Wiltshire, East Sussex, Hampshire and IOW, Kent, London, Surrey, West Sussex

Tristan Evans

Bedfordshire, Derbyshire, Hertfordshire, Leicestershire, Northamptonshire, Nottinghamshire, Oxfordshire, Royal Berkshire, West Midlands