We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. By clicking "Accept All", you consent to our use of cookies.

Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

Operational Response and Fire Control

The Operational Response and Fire Control (ORFC) hub plays a vital role in supporting continuous improvement across UK fire and rescue services. The hub provides advice and technical support on a wide range of operational response and fire control issues, helping to ensure services are informed, effective and safe. Acting as a conduit for NFCC lead officers reporting to the Operational Preparedness, Response and Resilience Committee, the ORFC hub brings together insight from across the sector.

ORFC works collaboratively across NFCC, identifying professional support and bringing together experience and expertise from NFCC committees, working groups and partners to share knowledge and drive improvement. These groups are made up of subject matter experts and advisers. They help us explore complex issues, emerging risks, and recommend actions. In order to protect the public and firefighters, we develop new and maintain existing Operational and Fire Control Guidance to ensure it remains relevant and consistent. ORFC also provide support to other NFCC hubs by providing operational and fire control advice to inform their products. If you would like to contact us, please complete this form.

Learn more about Operational Response and Fire Control

Operational Guidance

You will need an active account to access this content.

Fire Control Guidance

You will need an active account to access this content.

Operational Preparedness, Response, and Resilience