Talent management for all colleagues

What is talent management?

According to the Chartered Institute of Personnel and Development, ‘talent management seeks to attract, identify, develop, engage, retain and deploy individuals who are considered particularly valuable to an organisation. It should align with business goals and strategic objectives. By managing talent strategically, organisations can build a high-performance workplace, encourage a “learning” organisation, add value to their employer brand, and improve diversity management’.


In other words, talent management is about making sure we have the people with the right values in the right roles, and that they have access to the right opportunities, exposure, stretch and development to reach their potential – whether this is in their current role or for a future role


The NFCC has chosen to describe the whole workforce as talent. We all have talents, whether someone is an expert on breathing apparatus wear or the best at listening when a colleague has had a tough day.


What is talent?

‘Talent’ refers to those individuals who can make a difference to organisational performance, either through their immediate contribution or, in the longer term, by demonstrating the highest levels of potential in relation to their function, role or future leadership opportunities.


Talent is measured by performance and potential. Performance refers to consistent results the individual achieves in their current role, and potential is a prediction of their likely future success.


How does talent management benefit me?

For individuals, talent management can:

  • Encourage continuous learning
  • Identify opportunities for development/promotion
  • Allow the organisation to make informed career management moves
  • Help build a high-performance workplace
  • Promotes self-led development
  • Help you develop the knowledge and skills you need before moving into a new role, making it a smoother transition


How does talent management benefit the organisation?

Talent management enables the fire and rescue service to attract, develop, engage and retain top talent, improving colleagues’ experience and well-being. It is likely to increase productivity, minimise attrition and enable better succession planning.

To achieve our maximum potential, we all need to feel that we are listened to, understood and valued in our roles. It helps to understand your strengths, opportunities for development and other opportunities available to you.


You can help by developing and executing performance goals that are aligned with organisational objectives, and by participating in performance and development plans and discussions. This assists both individuals and the organisation.


Talent management will allow your service to understand the development needs of its workforce, so it can provide the right development to the right people at the right time.