You will be responsible for delivering group and 121 Teaching & Learning workshops to learners and complete ongoing progress reviews to meet all requirements set out by the Department of Education (DFE) and Ofsted.

You will have a proven track record of developing positive relationships with employers from engagement to retention, you will showcase Capita as the provider of choice. You will have outstanding customer service skills and can adapt your communication style to meet individual needs of all our customers internal and external.

As a natural and passionate Delivery Coach, you will be accountable for all aspects of Learner Journey. This will include ensuring all work is completed to a high standard, meeting all regulations set out by DFE & Ofsted. You will set high expectations for your learners, ensuring regular reviews are conducted and the implementation of action plans to ensure timely achievement of all leaning components.

This is a home working role, but travel will be required.

Key Role Responsibilities

Represent Capita as the professional education provider of choice

Build professional relations with employers so they will positively promote the services of Capita

Motivate, inspire, and drive learners to achieve their apprenticeship through outstanding teaching and learning

Deliver and facilitate teaching, learning and assessment that encourages accelerated learning and results in new knowledge, skills and behaviours being applied into the workplace

Responsibility for adapting practice to support the needs of learner with SEND needs and making referrals to the SEND team

Support and contextualise the development of Maths, English and Digital Skills throughout the Learner Journey

Accountable for the development and achievement of Functional Skills in Maths and English

Performance against key measures delivered consistently

Support the learning process through use of learning resources, and facilitating workplace on-the-job training as required

Provide information, advice, and guidance throughout the Learner Journey

Provide learners with all the relevant policies and regulations to clarify what is expected of them and to ensure their safety

Monitor learner’s welfare and health and safety in the workplace upskilling learner’s knowledge regarding Safeguarding, British Values, Prevent and Equality & Diversity

What we are looking for:

Minimum of 2 years industry experience (Operational Firefighting)

Experience in delivering effective teaching, learning and assessment

Experience in a similar role within education

Good understanding of the DFE Funding Rules

Good understanding of the Ofsted agenda

Exceptional administrative skills and a keen eye for detail

Confident user of MS Office packages including Excel, with the ability to learn new systems quickly

Experience of working remotely with the ability to work from home