Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

The National Fire Chiefs Council (NFCC) is asking people to check their tumble dryers after urgent safety alerts were issued for eight brands over concerns they could pose a fire risk.

The Office for Product Safety and Standards (OPSS) has called on consumers to stop using affected appliances with immediate effect.

Following notification of fire incidents from fire and rescue services, OPSS confirmed the dryers do not meet the Electrical Equipment (Safety) Regulations 2016 requirements.

Owners of the appliances must stop using the tumble dryers and switch off and unplug the tumble dryer if you can.

Contact the manufacturer to arrange a free of charge modification to repair the product.

If you have purchased the appliance second-hand or been gifted the appliance you are still entitled to a free of charge modification.

You will need the check if your model number is affected.

The tumble dryers affected:

Baumatic Heat Pump Tumble Dryer

Brand: Baumatic

Model:

31900533, BBTD H7A1TE-80

31900540, BBTDH7A1TE-80

Product Safety Report: 2505-0144

For further information, including on how to register your product for modification, access the Baumatic product safety notice at https://service.baumatic.co.uk/product-safety-issue/ 

Candy Heat Pump Tumble Dryer

Brand: Candy

Model:

31900011, CBTD H7A1TE-80/

31900013, CTDB H7A1TBE-80/

31900526, BCTD H7A1TBE-80

31900529, BCTD H7A1TE-80

31900537, BCTDH7A1TCEB-80

31900538, BKTDH7A1TCEB-80

Product Safety Report: 2505-0143

For further information, including on how to register your product for modification, access the Candy product safety notice at https://www.candy-home.com/en_GB/product-safety-issue/

Caple Heat Pump Tumble Dryer

Brand: Caple

Model:

TDi4001

TDi4000

Product Safety Report : 2505-0139

For further information, including on how to register your product for modification, access the Caple product safety notice at Product Safety Notice | Caple

Haier Heat Pump Tumble Dryer

Brand: Haier

Model:

31900550 HDB4 H7A2TBERX80

31900541 HDBI H7A2TBEX-80

Product Safety Report: 2505-0135

For further information, including on how to register your product for modification, access the Haier product safety notice at https://www.haier-europe.com/en_GB/product-safety-issue/

Hoover Heat Pump Tumble Dryer

Brand: Hoover

Model:

31900010 HTDBWH7A1TCE-80/

31900012 HBTDWH7A1TCE-80/

31900528 BHTD H7A1TCE-80

31900530 BHTDH7A1TCEB-80

31900531 BATDH7A1TCEB-80

31900536 BATD H7A1TCE-80

31900542 BATD H7A1TCER-80

Product Safety Report: 2505-0138

For further information, including on how to register your product for modification, access the Hoover product safety notice at: https://www.hooverdirect.co.uk/pages/product-safety-issue

Iberna Heat Pump Tumble Dryer

Brand: Iberna

Model:

31900534 BITD H7A1TE-80

31900539 BITDH7A1TE-80

Product Safety Report: 2505-0166

For further information, including on how to register your product for modification, access the Iberna product safety notice at: https://productsafety.haier.co.uk/

Lamona Heat Pump Tumble Dryer (Available through Howdens)

Brand: Lamona

Model:

LAM8876

LAM8877

LAM8878

LAM8879

Product Safety Report: 2505-0141

For further information, including on how to register your product for modification, access the Lamona product safety notice at: https://www.howdens.com/help-and-advice/aftersales/product-safety-notices-and-recalls

Montpellier Heat Pump Tumble Dryer

Brand: Montpellier

Model:

MIHP 70

MIHP 75

Product Safety Report: 2505-0137

For further information, including on how to register your product for modification, access the Montpellier product safety notice at: https://www.montpellier-appliances.com/product-safety/

How to find your model number and serial number

This information can often be found on the inside of the door or the recess of the door.

You can also check any information that came with the appliance for these details.

Check for model number and serial number. The information is often in the inside of the door or in the door recess. If your tumble dryer is affected do not use it. Contact the manufacturer to arrange a free of charge modification.

Further information about this alert and any other UK product recalls and alerts can be found on the OPSS website here: Office for Product Safety and Standards – GOV.UK