DDAT Service Desk Officer – Cleveland Fire Brigade

A rare and exciting opportunity has arisen to join one of the country’s leading Fire and Rescue Services.

We are looking for candidates with a keen interest in the innovative use of technology and who have experience supporting Microsoft Windows and Office 365 products on a range of devices.

You will be a key part of our DDaT (Digital, Data and Technology) team on our digital transformation journey. The role is based at our Training and Administration Hub in Hartlepool, but will also include travel to Fire Stations across the Cleveland area to support our firefighters and the technology on board our fire engines and other emergency vehicles.

The successful candidate will have a flexible approach, excellent organisation skills, strong communication and interpersonal skills and be a self-starter who is able to work with the minimum of supervision and on their own initiative.

You will work in a modern office environment as part of a dedicated team and have access to the latest hardware and software to provide first and second-line support to our systems and end-users. Training and development opportunities will be provided within the role to help the successful candidate.