Business Engagement Officer – Suffolk Fire and Rescue Service

Suffolk County Council, Suffolk Fire and Rescue Service
Address: Various – Travel across Suffolk is required
Salary: £35,570 per annum (pro rata if part time) or Crew Manager in accordance with NJC pay scales
Hours: 37 hours per week (Green Book) or 42 hours per (Grey Book), flexible working options available
Contract: Fixed Term/Secondment for 12 months due to external funding

Join Suffolk Fire and Rescue Service’s Protection Team and help strengthen fire safety and resilience across Suffolk. In this varied role, you’ll lead business engagement activities, coordinate multi-agency Impact Days, manage consultations for Battery Energy Storage Systems (BESS) and solar installations, support the Primary Authority Scheme, and work collaboratively with partners, businesses, and communities to promote safety and regulatory compliance.

Your role and responsibilities

As a Business Engagement Officer in Protection, you will play a vital role in helping Suffolk Fire and Rescue Service work with businesses and partners to keep people safe. Your work will directly support risk reduction, legal compliance, and safer communities across Suffolk. You will:

– Build strong relationships with businesses and partners, providing practical fire safety advice and support.
– Lead business engagement initiatives and coordinate multi-agency Impact Days to improve community safety.
– Analyse fire safety data to identify trends, reduce repeat incidents, and support targeted interventions.
– Contribute to specialist projects, including the Primary Authority Scheme, Battery Energy Storage Systems (BESS), and solar installation consultations, helping to improve safety and compliance across Suffolk.

You will need
We are looking for someone who is motivated, approachable and keen to make a positive difference. You do not need to know everything from day one. What matters is your willingness to learn, work collaboratively and develop your knowledge as part of a supportive and committed team.

– Experience working with businesses, partners, or community groups, with the ability to build strong professional relationships.
– Excellent communication skills, with confidence explaining technical or regulatory information clearly and practically.
– Strong organisational skills, with the ability to manage competing priorities, use IT systems, and work with data.
– A proactive approach, willingness to learn, and a full UK driving licence with flexibility to travel across Suffolk.

The Team

Join Suffolk Fire and Rescue Service’s Protection Team, working to improve safety across Suffolk through fire risk reduction, education, engagement, and regulatory compliance. You’ll collaborate with supportive colleagues, businesses, and partners to help protect people, property, and communities.

For more information
Please contact Rob Green for a casual conversation. You can reach them by calling 07500 089452 or emailing rob.green@suffolk.gov.uk