Firefighter Control (Control Room Operator) – Job Share Vacancy & Future Talent Pool – Tyne & Wear Fire and Rescue Service

About the Role

We are seeking motivated individuals to join our Fire Control Team.

This recruitment campaign is for:

One current job share vacancy for Firefighter Control (Control Room Operator).
A talent pool for future full-time vacancies that may arise over the next 24 months.
Current Job Share Vacancy

The current vacancy is a job share position working:
One day shift per week (08:30 to 17:30)
One night shift per week (17:30 to 08:30)
Applicants wishing to be considered for the job share vacancy must indicate this within the application form.
Please note this is the only current vacancy available.

Future Talent Pool

We are also seeking applications from individuals interested in future full-time opportunities.
There are currently no full-time vacancies; however, successful candidates may be placed in a talent pool for up to 24 months and considered should vacancies arise.
Inclusion in the talent pool does not guarantee employment.
Full-time Firefighter Control Operators work a combination of day and night shifts on a structured roster pattern.
There are currently no full-time vacancies available, but we are seeking to build a talent pool for future vacancies.
Full-time employees typically work a combination of day shifts (08:30 to 17:30) and night shifts (17:30 to 08:30) on a structured roster pattern.
Please note that inclusion in the talent pool does not guarantee employment, nor can we guarantee that vacancies will arise during the 24 month period.Full training will be given to successful candidates who will be required to achieve competency in the role within 18 months of the appointment via a structured development programme.

About our Control Room

The Control Room is a continually staffed Fire & Rescue Service Mobilising and Communications Centre based in Washington, Tyne and Wear. It is equipped to deal with the receipt of emergency calls and the alerting and dispatching of Fire & Rescue Service resources.

Our control room team is highly skilled at co-ordinating responses, as well as providing expert advice to the public in times of emergency as well as playing a vital role in bringing incidents to a successful conclusion.

As a Firefighter Control Room Operator you will report to the Crew Manager and be responsible for:

•Handling emergency and non-emergency calls in a professional and effective manner.
Obtaining clear and accurate details of incident locations and mobilise the appropriate resources.
Liaising with fire crews, emergency services and agencies, requesting or providing assistance as required.
Notifying the appropriate officers of incidents requiring their attention

Please click on the link below to view the recruitment timeline and how to apply.