ICT Business Analyst – Devon & Somerset Fire and Rescue Service

Summary

Join England’s largest non-metropolitan Fire and Rescue Service and help protect the communities of Devon and Somerset.

Devon and Somerset Fire and Rescue Service are looking for an ICT Business Analyst to join our forward thinking Digital, Data and Technology (DDaT) team, based at our Service Headquarters in Exeter.

This role is available on a permanent, part-time basis working 22.2 hours (3 days) per week, with a starting salary of £42,839 gross pro rata per annum rising annually to £46,412 pro rata. This equates to £25,703.40 to £27,685.20 (gross) per annum for working 22.2 hours per week.

About the role: 

This is an exciting opportunity to join our Digital, Data and Technology department, as an ICT Business Analyst supporting our new Digital Business Relationship Function. This is a rewarding role allowing you to support the department in providing exemplary customer service and providing knowledge and expertise in this exciting field.

The position demands a strong grasp of business requirements and the ability to translate them into actionable technical specifications. You’ll analyse the needs of stakeholders, map business processes, and design solutions involving key applications within our services portfolio. Effective collaboration with technical teams and external vendors will be crucial for implementing, testing, and refining these solutions. We’ll depend on you to document requirements meticulously, pinpoint inefficiencies, and recommend data driven improvements.

We.re seeking a highly analytical and detail orientated ICT Business Analyst who thrives on solving complex problems and delivering customer-centric outcomes. This unique opportunity offers a chance to make a tangible impact in a fast paced environment, where you’ll contribute to the development of others while enjoying ample avenues for your own professional development.

Find out more:

Key responsibilities of the role: 

• Strong leadership skills and the ability to work well with others.
• Good knowledge and experience of working knowledge of modern development tools and technologies.
• Knowledge and understanding of agile methodologies to ensure applications are delivered successfully and on time.
• Desire to learn and inspire others through new techniques and technologies.
• Clear understanding of security and confidentiality of information in terms of application tools.
• Excellent organisational planning skills and the ability to ensure deadlines are met.

Why join us: 

At Devon and Somerset Fire and Rescue Service, your work makes a real difference. Alongside a meaningful career, you will benefit from:

• Flexible working arrangements
• Generous pension scheme
• Generous annual leave
• Family Leave
• Access to physiotherapy
• Free gym and access to fitness coaching.
• Eye Care
• Blue Light Membership discounts
• Affordable  healthcare through Benenden Health
• Sports and Social Groups
• Someone to talk to; free access to counselling, trained staff supporters and mental health first aiders who are there whenever you need someone to talk to.
• Access to the Firefighters Charity
• Cycle to Work Scheme