Inclusion Outreach Officer – Avon Fire and Rescue Service

Summary of role

The Inclusion Outreach Officer plays a key role in strengthening relationships with communities, ensuring inclusion initiatives are shaped by lived experiences and community insight. This role focuses on outreach, engagement, partnership working and gathering feedback to support the Service’s strategic priorities, including the Community Risk Management Plan and People and Culture Plan. It helps turn inclusion objectives into meaningful community activity by building relationships, improving communication, promoting opportunities and ensuring inclusion is embedded in everyday service delivery.

Some of the things you’ll be doing

• Ensure community engagement activity is aligned to the Community Risk Management Plan and/or People, Culture and Leadership Strategy.
• Build and maintain positive relationships with key community partners and stakeholders, working together to support community outreach and improve understanding of community needs.
• You will represent the Inclusion Team at key community events and awareness campaigns and support the recruitment team with outreach initiatives, including positive action work.
• Listen to communities and create opportunities for real lived experience to inform Service decision making and recognise challenges affecting under-represented groups and help develop inclusive approaches to address them.
• Maintain the Inclusion community intranet page to inform colleagues of activity, learning and opportunities and our external community page, showcasing wider community work, ensuring that outreach activities are communicated externally through social media.
• Prepare quarterly summary reports for the Inclusion Specialist to support culture updates, CRMP/PCL reporting and wider planning.
• Use research skills and Service-wide data to support planning, insight and internal decision-making.
• Manage and maintain the Outreach inbox within agreed response times and promote inclusive practices and opportunities across the Service and in the community.
• Contribute to the collaborative creation and promotion of the Service’s diversity and inclusion calendar, supporting activities linked to key awareness and cultural events throughout the year.
• Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.

For the full job description and how to apply please visit our website: https://www.avonfire.gov.uk/careers/vacancies/inclusion-outreach-officer/