Organisational Learning and Evaluation Support Officer – Devon & Somerset Fire and Rescue Service

Your role :

As an Organisational Learning and Evaluation Support Officer you will support the development, implementation and continuous improvement of the Service’s organisational learning, evaluation and assurance arrangements, ensuring that lessons identified from internal and external reviews, inspection activity and performance monitoring are systematically captured, analysed and embedded into practice.

You will design and deliver effective monitoring and evaluation frameworks, undertake assurance activity and high quality data analysis, reporting and insight to inform evidence based decision making and drive Service improvement. Working collaboratively will internal departments and external partners you will help ensure alignment with National Standards, including inspection criteria and Fire Standards, while promoting a culture of accountability, learning and continuous improvement across the Service.

Key responsibilities:

-To support the development and continuous improvement of organisational learning, evaluation and assurance processes.
-To capture, analyse and support the embedding of learning from reviews, inspections and performance activity.
-To design and implement evaluation frameworks, methodologies, and tools to access performance, outcomes and impact.
-To collect, analyse and interpret qualitative and quantitative data to generate insight and inform decision making.
-To produce clear reports, dashboards and visualisations to communicate trends, findings and recommendations.
-To undertake assurance activity, including compliance checks, dip testing and Fire Standards assurance.
-To monitor and report on actions, risks and progress against improvement plans, including inspection activity by His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS).
-To work collaboratively with internal and external stakeholders to align learning, evaluation and assurance activity.
-To ensure alignment with national standards, including HMICFRS, Fire Standards and guidance from the National Fire Chiefs Council (NFCC).
-To promote a culture of continuous improvement and organisational learning, including delivering support, guidance and representation where required.

Closing date: Thursday 19 June 2026.

If you have any questions, or would like to speak to someone to find out more about the role, please contact Olivia Crook – our Organisational Learning, Evaluation and Assurance Manager, via ocrook@dsfire.gov.uk.