Pensions Support Officer – Essex County Fire and Rescue Service

The Role:

• Support the accurate preparation of pensionable pay information and pension calculations
• Assist in ensuring compliance with pension regulations, internal policies, and governance requirements.
• Act as a first point of contact for pension-related enquiries from employees and the Essex Pension Fund.
• Maintain accurate records and protect sensitive personal information in line with data protection legislation
• Support pension projects, statutory returns, and reporting requirements.
• Coordinate and administer Local Pension Board meetings, including agendas, minutes, and action tracking
• Review and improve pension administration processes to enhance efficiency and customer service.
• Work collaboratively with HR, Payroll, and external pension providers to ensure seamless service delivery.
• Help maintain pension information and guidance for employees across the organisation.

We are seeking someone who has:

• Experience in an administrative, finance, payroll, HR, or pension-related environment
• Excellent organisational skills and a high level of accuracy and attention to detail
• Strong written and verbal communication skills
• Ability to manage confidential and sensitive information appropriately
• Good IT skills, including Microsoft Office applications
• The ability to work independently, prioritise workloads, and meet deadlines
• A proactive approach to problem-solving and continuous improvement

In this role, you’ll have the opportunity to:

• Gain valuable experience within pension administration and governance.
• Work with experienced professionals across Finance, HR, and Payroll.
• Contribute to meaningful work that supports our workforce throughout their employment journey.
• Develop your knowledge through training and professional development opportunities.