Station Manager – Service Delivery – West Sussex Fire and Rescue Service

West Sussex Fire & Rescue Service, part of West Sussex County Council, serves over 850,000 residents every day. We are committed to prevention, protection, and emergency response—working alongside our communities and partners to reduce risk and keep people safe.

When emergencies happen, our teams are ready. As a Station Manager, you will play a key leadership role in ensuring we deliver safe, effective, and inclusive services that protect life, property, and communities.

As a Station Manager in Service Delivery, you will lead with integrity, supporting people, driving performance, and ensuring excellent operational response.

You will:

Lead, support, and develop high-performing teams
Take responsibility for station performance and service delivery
Deliver community risk management and service improvement plans
Act as an Incident Commander and provide operational leadership
Work collaboratively with partners and stakeholders
Foster an inclusive environment where everyone can thrive and contribute

This role is conditioned to the Day Duty System. A Flexi Duty rota line may be offered in the future, subject to business needs and statutory requirements, but this is not immediately applicable. If a Flexi Duty rota line is offered, a 20% allowance will be payable. Internal candidates who currently hold a substantive Flexi Duty line will retain this.

We encourage you to read our Community Risk Management Plan 2026 to 2030 to learn more about our strategic priorities and the direction of the service.

Who We’re Looking For

We are looking for a collaborative and values-driven leader who motivates others and performs effectively in dynamic environments.

You will:

Demonstrate inclusive leadership and strong people management skills
Communicate clearly and respectfully with a diverse range of people
Support continuous improvement and positive change
Use insight and evidence to inform decision-making
Promote equality, inclusion, and a psychologically safe working environment
Have experience leading teams and managing operational incident