Organisational Improvement Manager – North West Fire Control (NWFC)

North West Fire Control is a public sector company set up exclusively by the Fire and Rescue Services in the North West to jointly handle all 999 emergency calls and has been responsible for mobilising firefighters and fire engines to incidents in Cumbria, Lancashire, Greater Manchester, and Cheshire for the last 10years.

We are pleased to invite applications for a brand-new, permanent, and full-time role created to compliment and complete the NWFC Company Leadership Team.  The role will be fundamental in supporting the achievement of performance excellence and continuous improvement across our organisation and will encompass:

1. Contributing to the strategic leadership and direction of NWFC.
2. Leading on the development of NWFC’s short, medium, and long-term business plans and Annual Delivery Plans.
3. Leading Operational and System Support functions and Organisational Improvement Teams with a responsibility for performance management and learning and development.
4. Providing on-call cover as part of a Gold Command (strategic) rota.

This role presents an exciting opportunity for you to personally shape and drive organisational improvement through leadership of the Organisational Improvement Team, Operational Support and System Support Teams.  You will be responsible for leading the development, drafting and production of NWFC’s 3–5-year Business Plan, Annual Delivery plans and Corporate Risk Register, supported by a Programme Management Office.

As leader of the Organisational Improvement Team, you will be responsible for engaging with our partner fire and rescue services to understand their current and future operational response and mobilising requirements and ensuring that NWFC’s obligations set out in its Agreement for Services are met.

As the Organisational Improvement Manager, you will be expected to inspire our people with a sense of purpose in, and ownership of, the commitments set out in NWFC’s Annual Delivery Plan which are also strongly aligned to its Code of Ethics.

The job description and person specification are attached. The role is being advertised both internally and externally, applicants should have a management qualification at degree level or equivalent and a project management qualification or equivalent is desirable.

Applicants will be assessed through:

1. Application form set against the role requirements.
2. A Presentation Exercise (the topic for the Presentation Exercise will be issued to you via email one week prior to your attendance at the assessment days).
3. A Professional Discussion linked to the Presentation Exercise.

The exercises listed above will be independently assessed against the NFCC Leadership Framework, which can be located via the following link:

https://nfcc.org.uk/wp-content/uploads/2023/08/NFCC_Leadership_Framework_Final.pdf

And the NFCC Core Code of Ethics Guidance document:

https://nfcc.org.uk/wp-content/uploads/2023/09/Core-Code-of-Ethics-England-Guidance-May-21-V0.pdf

Applications should be submitted for the attention of Sharon Allen, NWFC Business Support Manager by 12 noon on Monday 22^nd July 2024.

The Presentation Exercise and Professional Discussion will be held on 7^th and 8^th August 2024 respectively.

Following the Professional Discussion applicants will be invited to meet our Operations Management Committee where refreshments will be provided.

Applications should be emailed to: businesssupport@nwfirecontrol.com